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"The bathroom was disgusting- hair on the floor, hair on the toilet, stained toilet, other debris on floor . Towels had hair in them. Bedding was yellowed and sheets stained. Elevator out of order. One soap square in the bathroom. It seemed like people were actually living there based on the smell of cooking. We could not share our concerns as there was no one at the front desk, even when we checked out there was a notebook to write your name in if you wanted a receipt. We used to frequent this location several years ago but after this stay- we will NEVER consider it again."

"Them room was disgusting had a hole in the wall and the entire building smells like smoke even though they say no smoking. Very hard to breathe in there. "

"Lisen to the people and not walk away "

"Nice staff, breakfast was a plus!"

"The stay was great and the staff were absolutely amazing and helpful. I did not like how we had to switch rooms due the carpets being re done and then getting transferred into a room over looking a parking lot instead of the beautiful river, which would have been nice giving that was my first rooms view and they couldn't make an expectation for me. moving almost an entire weeks worth of stuff to another floor. The room we got transferred to was a little bit to messy from stains on the wall and ceilings to parts of the floor looking like a cat was scratching on it for months. The fourth floor also did not smell the best. I always didn't like how the overnight staff would not say anything to guest that were being way to loud and running around the hotel late at night. I did enjoy the breakfast for everyone and the pool. Overall the stay would be like 3.5 out of 5"

"This our “GoTo” lodging when in Rockford. Reliable quality all the way around. Quiet, comfortable rooms and excellent service. "

"Breakfast was good."

"Thought the gym had more equipment "

"Clean room staff and parking was ok "