6/10 - Được
Danielle
Đi cùng bạn đồng hành
21/08/2025
Thích: Nhân viên & dịch vụ
Was very excited to try out this hotel because the photos seemed cute and it seemed like a more personal experience than other hotels. You enter through their front doors through their coffee shop. Which is a cute little coffee shop.
Staff was very nice. Got our hotel room key and went inside and it hadn’t been cleaned at all. So after a long day needing rest before an event that night.. we had to wait for them to clean the room. The staff was very apologetic and hurried to try and get it cleaned so we appreciated that. We were exhausted and really needed that time to rest in our room that we didn’t get. When we got back to hotel after the event we couldn’t get into hotel because the front door was locked. You have to wait for someone to let you in but no one was around. We tried calling with no answer. Finally someone came. I wonder if there’s a better way to go about this as people can’t just easily get into their hotel. Maybe a key fob? In conclusion the hotel is cute and the staff were lovely people.. but there are some kinks that need to be worked out. I will also add that it was not cheap so it was a big disappointment to have so many core things go wrong. The refund price was also not sufficient. Cute little spot but missing some key things for ease of stay. But like I said… loved the stafd
Danielle
Lưu trú 1 đêm vào Tháng 8, 2025
