Khách sạn Kelowna - Thung lũng Okanagan

"Overall the property and amenities are great."

"Great place beautiful setting we had a wonderful time."

"Very friendly staff and it was clean. It was quiet too. The hotel is older though, so it has quirks. Beds were good"

"Overall my stay was okay, the staff were really nice and helpful. I had a great sleep during my stay, the beds are comfy. The room itself was disappointing. Staff had to come in and clean the filter in the bathroom, and replace a set of bedding due a cigarette burn on the top sheet and a weird reddish brown splatter stain on the comforter. Staff replaced it as soon as they were made aware of the concern. The coffee machine and microwave looked brand new, the rest of the kitchen items were...

"Excellent staff and room"

"Clean room. AC."

"The room was clean, bed comfortable and equipped with all the normal expectations. "

"Beautiful hotel. Fantastic service. Delicious and fresh breakfast options. Nice pool too."

"This was one of the worst hotel experiences we've ever had. Although the room appeared somewhat clean when we arrived, the stay quickly went downhill. The shower drain was clogged and required maintenance to come and fix it. The air conditioning was also broken when we checked in. Maintenance came and repaired it, but the very next day it stopped working again and had to be fixed a second time. Having to deal with repeated maintenance issues during a short three-night stay is...

"We stay at this hotel for about a week every year during my children’s dance competitions, so after multiple stays I feel like I have a pretty good sense of the experience. The biggest highlight is definitely the staff. Everyone is consistently friendly, and whenever we had requests or needed help, the response was always quick and accommodating. That level of service really makes a difference during a busy competition week. I also really like the room layout. The design is simple, clean, and...

"The place was dated but clean and the staff was helpful and were ready to provide board games for use and it had an outdoor gazebo with a bbq for use."

"Rooms could use some upgrading but the property is super unique."

"👍👍👍👍👍"

"Room was clean but the AC was super loud and the water pipes were also really loud."

"Staff was very friendly and helpful, the room was very clean and updated, bed was comfy too. The continental breakfast was decent for being included in the cost. The location is hard to beat, right in the heart of downtown. We'd definitely stay here again!"

"The pool was closed down. The TV in our room was broken the phone in our room was broken the hot water in the shower was scolding hot it was very difficult to adjust the temperature and it's extremely noisy with the traffic driving by all night"

"I really enjoyed the atmosphere here, it’s calm, fresh, and very relaxing. The location is a big plus, especially being right next to the golf course, which makes the whole experience feel more peaceful and exclusive."

"The hotel staff and restaurant staff were awesome. The hotel staff upgraded our room to a wheelchair access room when they saw my husband was in a wheelchair and I explained that I didn’t know how to reserve a wheelchair accessible room on the computer. We were there for 7 days and they were able to give us the room for 4 days and upgraded us to a queen room for the last 3 days from a double bed room. We had stayed in rooms with double beds on our way to Kelowna and found we couldn’t get the...

"The view from our fourth floor room overlooked the lake and was very nice! The hotel is run down and needs more than a paint job to fix it! There are a lot better hotels around the world that are cheaper than the money we paid. But, location is everything."

"Was better than expected. Rooms were clean, staff was very pleasant and helpful. Breakfast was very basic but took care of all our needs."