Khách sạn Thị trấn cổ Lucerne , Lucerne

"Very good location"

"I had not hot water 2 days"

"Sadly, I can not recommend this hotel. The bed was as hard as the marble floor. The bathroom & shower were so small, you really had to be flexible to get into the shower! The room had sloped ceilings & my 6’1” husband’s head kept hitting. The Roof Top patio has only 1 table w/4 chairs. 3 groups showed up with take out to enjoy the patio. Very awkward. Location is excellent, staff is friendly & Collette @ Front desk was more than helpful."

"We booked two rooms because we are a family 5 traveling. We absolutely loved the location and the rooms were very, very clean!!! We were in room 106 and it was perfect with a tiny kitchen area. Our kids were in 303. The only trouble we had was checking in (but resolved quickly) and the kids’ room was not cooling properly. Overall it’s a terrific place! Loved, loved the little restaurant/coffee bar. The breakfast and coffee were delicious!! Very nice people and we will be back!"

"Schönes Hotel im Altstadt von Luzern.Zwei Nächte habe ich in Aladin Suite verbracht. Ich würde nur empfehlen, das Hotel zu buchen."

"When I read previous reviews I thought they were referring to another hotel. I understand that Switzerland is very expensive and the location of the hotel is excellent. However, the hotel falls short. I was under the impression that climate control meant air-conditioning. I was wrong, the room was hot and there were no options to cool it but open a window to the loud street noise and traffic. The breakfast was disappointing. For two of the three days, there was no fruit, zero! Warm yoghurt,...

"The location is outstanding! Old town Lucerme is gorgeous and you're in the heart of it with many sites and restaurants ose by....many close early! Our room was on the 5th floor all by itself with a stellar patio we enjoyed. "

"Perfect location,staff was very friendly,room was beautiful,what else can I say?"

"Beware when securing room in Expedia for this property!!!!!!!!. Prices are listed on Expedia in USD$ but when you purchase they say will be in local currency according to customer support after the fact. I was billed by the property almost $1000 more than the quote. Be aware!"

"good"

"Love the area, attractions are walkable. Old town Luzern is dreamy. The room just gets warm coz it was heatwave, but there was a fan but not enough to cool the room."

"The room was very comfortable and staff was amazing "

"The staff at the restaurant for dinner and breakfast are very friendly and provided an excellent service. Room was clean and the view is amazing. "

"magnifico hotel con un ristorante di alta qualità , posizione meravigliosa in riva al lago di Lucerna"

"Nice hotel for a quick stay in Seelisberg. It’s a 2-3 minute walk from the bus stop and about an hour away from Lucerne. The view of the mountains and lake from the hotel is beautiful. The staff were very friendly and helpful. Without air conditioning the room could get quite hot, but otherwise the say was very comfortable."

"Thanks for a lovely room! The place to be in Engelberg. "

"Het was een prima kamer, niet heel bijzonder, maar voldoende. Het uitzicht vanuit het restaurant was zeer mooi. Het ontbijt was echter erg summier en hadden wij meer van verwacht, aangezien het in de avond een sterren-restaurant betreft."

"This was the highlight of our trip! The hotel is beautiful and the staff are amazing! From the minute we arrived we were welcomed, we had the best meal, the fondue was delicious. The chef our waiter and everyone made sure we were taken care of! If you want a spectacular stay then stay at this wonderful hotel!"

"Comme il n’y a pas d’air climatisé le fait d’avoir un ventilateur dans la chambre a été très apprécié."

"Absolutely phenomenal! From the moment we arrived at Hotel Engel in Emmetten, the staff went above and beyond—helping with laundry, offering brilliant touring tips, and solving our transportation challenges. Every meal was a culinary delight, and the hospitality was unmatched. Warm, professional, and genuinely caring, the team made our stay unforgettable, especially the Owner! I can’t recommend this hotel enough—truly a five-star experience in every way!"