Search Hotels Near Olmstead Place State Park Heritage Area, Ellensburg

"The rooms wreak of cigarette smoke. I absolutely cannot stand the smell and am allergic to the smell. I hardly slept. The front desk associate moved me to another room and so it was not for her lack of trying, I think some of these older hotels just likely have the smoke residue so embedded in their ventilation and heating/AC units without massive cleaning/replacement it is virtually impossible to rid the scent. The hotel generally is nice, if you do not mind cigarette smoke then it is fine, but if you prefer a non smoking environment, I would not recommend this place. "

"Staff was attentive and ready to help. Checked me in quickly and easily. Made the arrival process easy. Clean room. Quiet and safe."

"I thoroughly enjoyed our stay at Icon Inn. I booked a room and ended up wanting to change to the day before and was completely accommodated with no extra charges. Loft room was perfect for the family, kids watched a movie from upstairs while we saw it downstairs. I also left my tablet in the room and they were very helpful in getting it to me. Things are automated (no front desk clerk) but staff quickly responds to any questions. Thanks for the great, clean stay."

"The room was very clean and breakfast was fantastic!"

"Room was clean and staff was friendly but, they were remodeling righr outside my foom and never once did they offer any kind of compensation specially when it was at 6:00 in the morning. I don't recommend this hotel to anyone. "

"Clean, good hreakfast"

"The staff was extremely unprofessional, smug and told me there was no one I could speak with regarding my dissatisfaction. I asked if she was the owner and she scoffed and told me that she would not contact anyone and she was the only person to discuss the issue with and she refused. If my employees ever treated my clients in this manner, they would be terminated. This 'manager' was a bully. She is ill-equipped lacking diplomacy and conflict resolution skills. They charged my credit card for services not rendered, to include extra charges without authorization or explanation and emphatically refused to explain their reasoning and told me they didn't have to... "

"Great stay"

"Great staff ....great room!! Looking forward to our next stay!"