Search Hotels Near One2Eleven, Helston

"We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on. The next morning I reported to reception about being awoken early due to water pipes rumbling to which I was told nobody had mentioned about before. No offer to move. Having ordered Lunch, our one childs meal was left off the order and he was left waiting. For evening Dinner, we were informed the hotel were short staffed and so could not offer the pizzas advertised on their website. This made things difficult for us having had lunch there earlier and our children having to choose from the same menu. Drinks arrived late, so we turned them away when they eventually arrived thinking that we would go elsewhere for dinner. This was on a Sunday, on my Birthday, and we had little choice but to stay as locally not much was open/and only serving roast dinners. We ordered dinner, to find that our puddings were now missed off and so we had to chase. Throughout the staff were friendly, but not very professional or offering a good service. My 2 separate complaints fell on deaf ears it would seem."

"The hotel was great"

"Such a lovely little holiday home, we thoroughly enjoyed our stay. Teg is literally in the middle of nowhere, blink and you’ll miss the turning so make sure you read your email directions. We didn’t! We followed the sites postcode directions which aren’t specific enough. The accommodation is so quaint, lots of lovely blues and Cornish ware China, everything you need to make a cup of tea and coffee and toast and the hosts very kindly left us a cream tea to enjoy when we arrived. The bed? One of the most comfortable beds I’ve slept on in our tour around Cornwall and the bedding is also high end duvet and pillows. Shower facilities are excellent and I really don’t have anything negative to say at all! If your after somewhere to get your head down and want peace and quiet I can thoroughly recommend this lovely accommodation and it’s beautiful garden. "

"Loved our stay. Food was amazing but the service in the evening in the bistro was very very very slow. 30 minutes to get our first cocktail and 1 hour for our first course. Was not crowded 😳"

"Lovely room, cosy and warm with a harbour view"

"We have stayed in many B&B but non as clean as this one, really nice and friendly and helpful hosts, looking forward to staying there again."

"Such a wonderful property, and the rooms are so very clean and comfortable. We slept so well, and were treated quite nicely. Kate is such a lovely host, and her brekkie is top-notch. We enjoyed chatting with her as we ate, and found her delightful and helpful. The farm setting is so peaceful (for us guest that is, a lot of hard work for owners), and the location is great for visiting the Lizard and other places around south Cornwall. Thank you much for such a great stay!"

"Friendly owner wonderful breakfast andbgreat room."

"Highly recommend this guesthouse. Spotless with attention to detail. Delicious breakfast using local produce. Homemade Granola and bread. Received a warm welcome . We will certainly visit again next time we visit Cornwall."