Skip to main content

The Grove Resort & Water Park Orlando

4.0 star property
Splash into fun at the on-site water park with thrilling slides and surf lessons, or head to nearby Disney for magical adventures after a day by the pool.

Choose dates to view prices

The Grove Resort & Water Park Orlando welcomes families with free water park access and body boarding. After water fun, guests can unwind in the spa tub or enjoy American cuisine at three restaurants with special kids' meals. The experience includes mini golf and shopping options.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is 5.757.948 ₫
7.927.038 ₫ total
includes taxes & fees
28 Jul - 29 Jul

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.4 out of 10
Very good
(227 reviews)
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms, Accessible

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, Accessible

  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.8 out of 10
Excellent
(263 reviews)
  • 118 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.4 out of 10
Very good
(155 reviews)
  • Water view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.4 out of 10
Very good
(81 reviews)
  • Water view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms, 2 Bathrooms

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, 2 Bathrooms

8.2 out of 10
Very good
(178 reviews)
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms, 2 Bathrooms

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, 2 Bathrooms

7.8 out of 10
Good
(70 reviews)
  • Water view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms (3 bath)

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms (3 bath)

7.2 out of 10
Good
(46 reviews)
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms (3 Bath)

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms (3 Bath)

7.4 out of 10
Good
(56 reviews)
  • Water view
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms, Accessible

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms, Accessible

7.8 out of 10
Good
(16 reviews)
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

You may also like

Ad
6 outdoor pools, free pool cabanas, pool umbrellas

Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando

Orlando
  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
9.2 out of 10, Wonderful, 5,945 reviews
The price is 4.443.348 ₫
4.998.767 ₫ total
includes taxes & fees
14 Jul - 15 Jul
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located on a lake, The Grove Resort & Water Park Orlando is in an area with great shopping. Disney Springs™ and Orlando Vineland Premium Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Surfari Water Park and Disney's Animal Kingdom® Theme Park. Travelling with kids? Don't miss Epcot® and Disney's Hollywood Studios®. Take the opportunity to explore the area for water adventures such as swimming. Visit our Winter Garden travel guide
View more Resorts in Orlando
Map
14501 Grove Resort Avenue, Winter Garden, FL, 34787

What's nearby

  • A mountain with a ski lift, a lake, and trees.
    Disney's Animal Kingdom® Theme Park
    15 min drive - 12.8 km
  • A bridge over a turquoise body of water with a building labeled "SPRINGS BOTTLING CO" in the background.
    Disney Springs™
    20 min drive - 25.0 km
  • A dragon with a green gem and a blue castle in the background.
    Magic Kingdom® Park
    20 min drive - 23.2 km
  • A large blue globe with the word "UNIVERSAL" in gold letters.
    Universal Studios Florida
    31 min drive - 41.5 km
  • Surfari Water Park
    3 min walk - 0.3 km

Getting around

  • Kissimmee Station
    29 min drive
  • Orlando International Airport (MCO)
    47 min drive

Restaurants

  • Wawa
    4 min drive
  • Checkers
    8 min drive
  • Culver's
    5 min drive
  • Taco Bell
    7 min drive
  • Taco Bell
    5 min drive

About this property

The Grove Resort & Water Park Orlando

  • Upscale family-friendly resort near Surfari Water Park
  • Located close to Disney's Animal Kingdom® Theme Park and Disney's Hollywood Studios®, The Grove Resort & Water Park Orlando provides free water park access, 3 poolside bars and a corner/local shop. Active travellers can enjoy amenities, such as fishing and surfing/body boarding, at this resort. For some rest and relaxation, visit the 2 hot tubs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. Enjoy the 24-hour gym, as well as activities such as boat tours. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with shopping on-site and mini golf.
  • You'll also enjoy perks such as:
    • 6 outdoor pools and a children's pool, along with a lazy river, a waterslide and cabanas
    • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, a children's club (surcharge) and surfing lessons
    • Tour/ticket information, luggage storage and concierge services
    • Guest reviews say great things about the family-friendly amenities, pool and helpful staff
  • Room features
  • All 865 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
  • Other amenities include:
    • Heating and ceiling fans
    • Free toiletries and hairdryers
    • 52-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and housekeeping

Similar properties

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*) | View from room
Universal's Cabana Bay Beach Resort
Florida Center
  • Pool
  • Hot tub
  • Water slide
  • Free Wi-Fi
9.0 out of 10, Wonderful, 7,096 reviews
The price is 3.943.800 ₫
4.436.775 ₫ total
includes taxes & fees
19 Jul - 20 Jul
Universal's Cabana Bay Beach Resort
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 37.28 per night)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 8 AM to 11 AM for a fee: USD 10 to 30 per person
  • 3 bars/lounges
  • 3 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfresco Market
  • Dyve Bar
  • Longboard Bar & Grill
  • The Springs Bar & Grill
  • Valencia Restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Shopping
  • Splash pad
  • Surf lessons
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 84.38
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 112.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 20.0 per week

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Covered self-parking fee: USD 37.28 per night (in/out privileges)
  • Early check-in fee: USD 84.38 (subject to availability)
  • Late check-out fee: USD 112.50 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: USD 20.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is available for a per service surcharge and must be requested at check-in. Fees vary from USD 30-95 per service, based on accommodation size and type of service required.

We should mention

Pool access available from 10:00 AM to 5:00 PM
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Grove Resort & Water Park Orlando have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 10:00 AM to 5:00 PM.

How much does it cost to stay at The Grove Resort & Water Park Orlando?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at The Grove Resort & Water Park Orlando on 28 Jul 2026 start from 5.757.948 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Grove Resort & Water Park Orlando pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Grove Resort & Water Park Orlando?

Self-parking is available for USD 37.28 per night. Limited spots are available.

What time is check-in at The Grove Resort & Water Park Orlando?

Check-in start time: 4 PM; check-in end time: 2 AM. Early check-in is available for a fee of USD 84.38 (subject to availability). After-hours check-in is not available.

What time is check-out at The Grove Resort & Water Park Orlando?

Checkout is at 10:00 AM. Late checkout is available for USD 112.50 (subject to availability).

Where is The Grove Resort & Water Park Orlando located?

This family-friendly Four Corners resort is located on a lake, 0.2 mi (0.3 km) from Surfari Water Park, and within 9 mi (15 km) of Orange County National Golf Club and Disney's Animal Kingdom® Theme Park. Epcot® and Disney's Hollywood Studios® are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Grove Resort & Water Park Orlando Reviews

8.0

Very good

8.2

Cleanliness

8.2

Amenities

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5130 out of 10313 reviews
Rating 8 - Good. 2113 out of 10313 reviews
Rating 6 - Okay. 1556 out of 10313 reviews
Rating 4 - Poor. 742 out of 10313 reviews
Rating 2 - Terrible. 772 out of 10313 reviews

Reviews

Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place family friendly !
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resorts, awesome pools and water slides
Stayed 1 night in May 2026
Verified

10/10 Excellent

Angela Renea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun resort and very convenient to parks and attractions! Loved the water park!
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Sheila

Liked: Staff & service, amenities
The staff was great
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I visit this location every other year. It seems to only get better and better everytime we go back. There is always something different to do for adults and kids, and the grounds are well maintained.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean extremely spacious and no need to leave the area
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rented a 3BR, 3 bath condo for my daughter’s birthday. Very spacious and comfortable. Had a fantastic time at the amenities like mini golf ($8 per person) and karaoke. Water park, lazy river and slides were fun.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed this resort. I'm not sure of the previous negative reviews, because our experience was outstanding. The food was great, the staff was kind, the drinks were top-notch, and the rooms were spacious with everything you need for a family.They offer chef service for your room that is amazing. I will definitely be back!!!!!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing besides the water smell in the room..
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Gabriell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 14 and 16 year-old really loved the resort. They were able to run around and enjoy all the amenities. They love the waterpark, the arcade and the gym. Though the mattresses were a bit stiff. Overall, the space was accessible for my 83-year-old grandmother. The whole family had a good time.
Stayed 3 nights in May 2026
Verified

6/10 Okay

Jasmine

Disliked: Cleanliness
The property had potential to be amazing! The pool area was nice. The restaurant by the pool was convenient but my hotel room which was a 3 bedroom had all dirty towels I had to ask for more and use the washing machine to clean them. The pool towels we were given were dirty and the kitchen still had dirty pans in the oven. The upside was location and price. Close to Disney, shopping and food.
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offered many amenities. However, there were just too many people there to float down the lazy river. Also, it’s also not a great place to stay if you want to stay put and eat at an official dinner restaurant. The food was more like pool food or a food court type of food.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Brayen Nissan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place is very clean. The pool is very nice. The only issue was the room needs an update. The couch was ripped. The showerhead were barely working. broken Kitchen Cabinet, half of the plugs in the walls don’t work.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Shelia

Liked: Cleanliness, amenities, property conditions & facilities
This was the third time we stayed at the Grove. Check in was painless, staff at check in were very nice and helpful. The amenities are very nice for things to keep the family busy. Obviously as anywhere you vacation the price of reserving pool chairs or cabanas or food and drinks are higher than you would pay normally but that comes with the experience. The biggest issue for us was the speed of service and the elevators were the slowest I can remember experiencing anywhere we have vacationed. All staff interactions were good. The price for parking was ridiculous.
Stayed 2 nights in Jun 2026
Verified

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s definitely a 2.5 star resort. The rooms are extremely old. Not cozy or comfortable. Severely beat up. The pools are fine. It was cheap but wasn’t expecting the $50 a day resort fee taken out of my deposit after already paying in full before our trip. There’s a reason why this place isn’t refundable. Because they won’t be able to refill the rooms if you cancel.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. We enjoy the resort atmosphere and the water park for our toddler. Huge pools and a lazy river as well. Staff are always around the waterpark and pool area taking drink orders. Our room was ok…smaller bathroom could be upgraded with newer vanity and tub. Dislike the carpet in the bedrooms - feels old and dirty. Check in time gets busy. We arrived a couple hours early - room wasn’t ready but we were in que. Room was ready around 4pm (actual check in time). If you arrive at 4, you’ll be waiting until 5 or after…with kids that’s not easy. Parking is great, and was complimentary with our Expedia package.
Stayed 4 nights in May 2026
Verified

6/10 Okay

Tabatha G

Liked: Cleanliness, amenities
The property was fine. It was the room that I had a little issue with - booked a room with a full kitchen, but didn’t have a skillet, a baking sheet, or any kitchen towels. Blinds were broken in one of the bedrooms so they couldn’t be lowered. 10 minutes before our 10am checkout time, the cleaning person just walked right in. She was super nice, but really? Pool options were great.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the water park at **The Grove Orlando**! We've been there multiple times, and it never disappoints. The kids have an amazing time every visit—they especially love the slides, splash areas, and all the activities designed for families. The park is always clean, well-maintained, and organized, which makes it easy to relax and enjoy the day. The staff has consistently been friendly, helpful, and attentive, creating a welcoming atmosphere from the moment we arrive. One of the things we appreciate most is how family-friendly everything is. There’s plenty to keep the kids entertained for hours, while parents can enjoy the comfortable surroundings and peace of mind knowing the facility is well cared for. We've made so many great memories here and will definitely keep coming back. If you're looking for a fun, clean, and well-run water park experience in Orlando, The Grove is a fantastic choice. Highly recommended for families! ⭐⭐⭐⭐⭐
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

henton

The property was nice. The check in line was crazy long never experienced that before. We use the resort as a home base to access the surrounding theme parks around Orlando. Didn't interact with staff that much but when we did it was good. We spent one day at the surfari water park it was OK. Lazy river need cleaning. There were trash along the side of the pool. Water slide was great kids like it. The room we got was good but it had alot of lint dust. We wiped it down but it didn't help. Maybe because it was recently renovated. Property has construction going on during our stay at the resort (May 29 - June 2).
Stayed 4 nights in May 2026
Verified

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had very nice pools and the kids loved all the water attractions. It was very clean and always felt safe. The parts we didn’t like; room was not ready at 4pm. I questioned why, rooms were still being cleaned and their policy is check in STARTS at 4pm. We finally checked in at 5:30. They offer shuttles to Sea World, the catch is you leave the resort at 7:30am and will not be picked u p until 6:45 pm. We had small kids and there was no way they would last that long but they were the only options so we had to drive. At check out we needed a luggage cart. You can get one but you have to leave your drivers license with them and will get it back when you return the cart.
Stayed 5 nights in May 2026
Verified

6/10 Okay

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was at 4:00 pm. When my family and I got there at 4:00 pm our room was not ready. They said we would receive a text message when our room was ready. At about 4:15 pm, I spoke to another employee and she was able to get us a room that was ready. The room was very spacious and modern. Very nice bathrooms, comfy beds, and just the right temperature. However, there were stains on the couch, table, and floor. There was also a small puddle of liquid on the floor of the living room, which I had know idea what it was. At one point during my stay, I also saw a medium sized cockroach crawling from behind the stove. My daughter really enjoyed the water park. So overall, my stay was good for the most part, the staff is very friendly it’s just whoever cleaned our room before we arrived needed to do a better job.
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Stephanie

Liked: Staff & service, amenities
Stayed 3 nights. Didn’t make sense to me that they ask you to reuse the pool towels for the whole duration of my stay. Basically if its soak u cannot get new ones. Property is a bit dated and the rooms are older than the pictures in the display when booked. Large usable space with full kitchen though which is a perk for families. Knives and scissors werent cleaned properly, had sauce all over it when i tried to use them. Came with only 1 complimentary dish washer pod for 3 nights? Check out is at 10am - most resorts give you atleast till 11am. Waterpark is fun, but need to go early to get a seat under an umbrella or else you are in the sun all day. Server will bring you food to your lounge chair, food is reasonably priced. Fruit cups $6 Fries $6 Most entrees are between $16-18. Wasn’t a bad property but probably wouldnt go back.
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

Armando

Liked: Staff & service, property conditions & facilities
3/5 Stars - Fantastic Customer Service, but Lacks the "Wow" Factor ​Overall, our stay was decent, but the hotel definitely lacks a "wow" factor. We were disappointed to find the water slides and lazy river closed upon arrival, with no email notification beforehand. On the positive side, our room was upgraded from a 2-bedroom to a 3-bedroom, though the interior felt very outdated. ​A major downside occurred on our second night when the fire alarm went off twice around 1:00 AM. There was no announcement or follow-up communication, forcing our whole family to head down to the lobby and ruining our night's sleep. Additionally, the location is a bit far from the main Orlando parks and attractions, averaging a 35-minute drive. ​Giving this 3 stars based on the price, outdated facilities, and closed amenities. However, the absolute highlight was the customer service—staff at the lobby, restaurants, and throughout the property were outstanding.
Stayed 1 night in May 2026
Verified

6/10 Okay

Sofia

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The apartment was very complete and comfortable, with a spacious kitchen and in-unit laundry, which was greatly appreciated after a long trip. The amenities were clean, well maintained, and the landscaping throughout the property was beautiful. Unfortunately, the front desk staff came across as unfriendly and lacking a service-oriented attitude. The exception was a young woman with a piercing working at the side desk, who was kind and helpful when I requested fresh towels. The housekeeping team was by far the most pleasant and efficient. Before arrival, I received an email confirming that housekeeping would prepare the sofa bed for us due to our long flight. However, it was not set up, and we had to make it ourselves. At check-in, we were offered an upgrade to a three-bedroom condo for USD 20 per night, which felt like a missed opportunity to make up for the inconvenience caused by the property’s own communication error. I would consider returning because the facilities are excellent, but I hope to see a more welcoming and empathetic guest experience in the future.
Stayed 6 nights in Jun 2026