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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
A family-friendly retreat near Universal Orlando Resort where travelers can watch sports games poolside, while kids enjoy special meals and playground fun

Choose dates to view prices

Westgate Palace Hotel, minutes from Universal Orlando Resort, is a perfect family getaway. Enjoy cocktails at the poolside bar, American dishes at Drafts Sports Bar & Grill, and a playground for kids. Guests love the attentive staff and convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(85 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(111 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Located in International Drive District, a neighbourhood in Orlando, Westgate Palace Hotel / Universal / I-Drive is in the entertainment district and on a lake. Orlando International Premium Outlets and Pointe Orlando are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Universal’s Islands of Adventure. Travelling with kids? Make time for Universal Studios Florida, or head to an event or a match at Kia Center. Spend some time exploring the area's activities, including golfing. Visit our Orlando travel guide
View more Resorts in Orlando
Map
6145 Carrier Drive, Orlando, FL, 32819

What's nearby

  • Titanic the Experience which includes heritage elements
    Titanic the Experience
    7 min walk - 0.7 km
  • www.alamy.com
    Universal Orlando Resort
    16 min walk - 1.3 km
  • The Wheel at ICON Park™
    The Orlando Eye
    3 min drive - 1.7 km
  • Pirate's Dinner Adventure
    3 min walk - 0.3 km
  • CoCo Key Water Resort
    10 min walk - 0.9 km

Getting around

  • Orlando Station
    19 min drive
  • Sand Lake Road Station
    25 min drive
  • Orlando International Airport (MCO)
    28 min drive

Restaurants

  • Dockside’s Pier 8 Market
    9 min walk
  • The Wave Maker’s Pool Bar
    7 min walk
  • Starbucks
    8 min walk
  • CiCi's Pizza
    11 min walk
  • Chili's Grill & Bar
    7 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Upscale family-friendly resort near Universal Orlando Resort
CoCo Key Water Resort and Universal’s Volcano Bay are located near Westgate Palace Hotel / Universal / I-Drive, which provides a poolside bar, a terrace and a playground. The on-site American cuisine delicatessen, Drafts Sports Bar & Grill, features a poolside location and children's meals. Enjoy the gym, as well as activities, such as basketball, volleyball and fishing. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a free theme park shuttle and motorhome/coach/lorry parking
  • Access to a nearby health club, express check-out and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 408 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 28.11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transport Centre only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Westgate Palace Hotel / Universal / I-Drive pet-friendly?

Yes, Westgate Palace Hotel / Universal / I-Drive allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Westgate Palace Hotel / Universal / I-Drive?

Self-parking is free at this property.

What time is check-in at Westgate Palace Hotel / Universal / I-Drive?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Palace Hotel / Universal / I-Drive?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Palace Hotel / Universal / I-Drive located?

This family-friendly Orlando resort is located on a lake, within a 15-minute walk of Pirate's Dinner Adventure and CoCo Key Water Resort. Universal Orlando Resort and The Orlando Eye are also within 1 mile (2 km).

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Reviews

Westgate Palace Hotel / Universal / I-Drive Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 793 out of 1228 reviews
Rating 8 - Good. 249 out of 1228 reviews
Rating 6 - Okay. 104 out of 1228 reviews
Rating 4 - Poor. 34 out of 1228 reviews
Rating 2 - Terrible. 48 out of 1228 reviews

Reviews

10/10 Excellent

Dominik

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were quiet and clean and the entire hotel was great! Already booking another trip here!
Stayed 2 nights in Jan 2026

10/10 Excellent

Randi

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Room was great! Location was perfect!
Stayed 6 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very clean, gorgeous view, staff was really courteous. One of the best hotels we've ever stayed in.
Stayed 2 nights in Jan 2026

8/10 Good

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
Amazing staff, amenities were great! Our room was clean and convenient to popular attractions.
Stayed 4 nights in Dec 2025

10/10 Excellent

Arlex

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and have everything we need.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wonderful staff, great location. Highly recommend!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, clean room, huge room that very comfortably fits my family of 6
Stayed 4 nights in Dec 2025

10/10 Excellent

Jose Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great location everything is close by.
Stayed 4 nights in Nov 2025

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Good clean and everything was as described
Stayed 2 nights in Jan 2026

10/10 Excellent

Yury

Liked: Amenities, property conditions & facilities
We really enjoyed our stay at Westgate Palace Resort. The location is excellent — close to Universal parks, yet quiet and comfortable. The rooms are very spacious and perfect for families. We especially liked the fully equipped kitchen, which made our stay much more convenient. Overall, it is a great choice for comfort, space, and proximity to Universal.
Stayed 9 nights in Dec 2025

10/10 Excellent

Neana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessamarie Zabala

Liked: Cleanliness, staff & service, property conditions & facilities
We love all the amenities and our room had a kitchens and i appreciate the marble counter tops and flooring.
Stayed 7 nights in Dec 2025

10/10 Excellent

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most fun at a place we had in our stays in Orlando. Hot tub, heated pool, and basketball court. Food at hotel is better than even the nearby restaurants and prices are amazing. I highly recommend this if you are staying with teenagers because there is plenty for them.
Stayed 2 nights in Dec 2025

10/10 Excellent

Keana

Liked: Cleanliness, amenities
The staff was friendly and very helpful! Room was well equipped with tools you’d need for a family stay such as a washer & dryer, a toaster, pots & pans, etc. Westgate has a forever customer out of me!
Stayed 4 nights in Dec 2025

8/10 Good

Jenifer

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, amenities were good, staff was nice. Some appliances (washer and dryer) and pretty outdated. Overall, good experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are amazing, the staff is great!
Stayed 6 nights in Oct 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for EDC weekend. It was a very clean and well-maintained property. If I ever came back for the festival, I would 100% stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
The room Was excellent, exactly what we were expecting given that we are a family of adults and we all needed our space it was nice to have that. Room was clean and every time we had a request we got the service quick, we didn’t encounter many staff members but the ones we did were always nice and helpful, if we come back to Orlando in the future i will definitely consider Wesgate Palace For our stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Angel Wilson

Liked: Cleanliness, amenities, property conditions & facilities
everything was clean at all times and all staff were friendly
Stayed 5 nights in Oct 2025

10/10 Excellent

MARIA

Liked: Cleanliness
Loved it. Very clean and felt safe
Stayed 6 nights in Nov 2025

10/10 Excellent

Maria

Liked: Amenities
Clean and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick to get my room. Friendly staff. Clean room.
Stayed 2 nights in Oct 2025

8/10 Good

Briana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not a lot of amenities as the other ones. Kids place was closed. Overall clean and efficient.
Stayed 4 nights in Dec 2025

8/10 Good

Yelitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, excellent staff, beautiful outdoor pool . Parking was a nightmare late at night but overall excellent!
Stayed 2 nights in Oct 2025