2/10 - Tồi
Babur
28/09/2025
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
This is the worst experience of staying at a hotel I have had so far. Details are as follows.
(1) The hotel offers parking outside their premises for free. The hotel is located in a narrow street with limited parking. Once trying to reach the hotel using google maps, I realised all the access roads to the hotel were closed due to traffic restrictions. I called the hotel and they advised me to drive to their sister hotel, Nish Caria , park the car there and ask the manager to get the luggage transferred to this hotel. Upon reaching Nish Caria, I was advised the manager to drive behind his car to the hotel itself. This person broke all traffic rules taking me through restricted streets to the hotel.
(2) Upon arrival, room no 305 was allocated. To my horror it was an attic room, with the door frames around four and a half feet tall and ceiling being only three feet above the ground at certain points. I needed to squat to around four feet tall to use washroom basin and almost crawl to get over the toilet seat. I also banged my head numerous times against the door frames and ceiling, causing bruises. While I was due to stay at the hotel for three days, I checked out after the first night and checked into another hotel.
I will recommend NEVER to use this hotel, which is a health and safety risk!
Babur
Lưu trú 3 đêm vào Tháng 9, 2025
