"The hotel facilities were excellent, but the staff service left much to be desired. It was truly disappointing that the information provided by the front desk and the restaurant regarding our reservation did not match."
"Well-maintained property walkable to Dotonbori - great location, top notch amenities, great breakfast selection, close to transport, etc. but it’s a box of a room which is standard in Japan so mentioning it seems irrelevant. However, it’s clean so what more could a traveler need."
"Great hotel with an amazing view of Osaka. Staff were helpful in booking restaurants and helping navigate around Osaka. The hotel is close to the metro station about a 6 minute walk and a few stops from Namba station. The hotel itself is clean and the rooms are spacious and plenty of room if travelling with kids."