"The resort is beautiful. One king bedroom was perfect for 2 adults. Very modern design. Pillows and mattress A+ very comfortable. Bathroom shower spacious with big rain shower head. Ephoria restaurant, staff very nice, great service. Food, the burger, and chicken Parmesan were great. Fish & fries too small for the price.
Waterpark - included with the stay. Complementary shuttle drops you and pick you up.
Had one incident with the next door room. There was a dog unattended in the room barking non stop from 7:30 pm to like almost 10pm. When we complained and talked to a manager on duty, we were told they were trying to contact the people in that room. An hr passed, dog still barking and talked to mgr again manager who said they couldn’t do anything until quiet time 10pm. By 10 the people got to their room and dog stopped till 12am and again at 4am that the dog decided to bark few times. At this point we are tired and we were doing check out in the morning anyway.
Next day when leaving stopped in front desk talked to a different manager David Smith. He was excellent. He listened and worked with us. Dropped some fees and gave us a discount for next visit. We really like the resort. The reason I am giving 3 star is because the dog situation. We were only there for 1 night and we didn’t sleep well with the dog situation. If you are wondering why we were not moved to another room, they were totally booked and there was no other room available.
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