"Excellent location. Great staffing. Rooms/bath are small but efficient - store bags under beds. I prefer more standard western-sized hotel rooms but there was limited availability during my time there. This was a great value for the price if you are ok with limited room space.
Check-in was automated and connected you by speakerphone to an associate if you needed help. It was actually really efficient and fast this way. There were adequate staff throughout the day and night - went several times.
Consider a late checkout or drop off your luggage early if you plan on leaving your luggage at the concierge - it's a long line in the morning. You can late check out up to 3 hours.
Beds were comfortable. There was glasses/pitcher and filtered water dispenser in the hallway. Great info on the TV - free movies (even a few in english), town info, discount codes for shopping at some of the nearby stores, hotel info, and even reservation changes right through the TV. Bathroom is small, but fully functional - bidet, tub (smaller sized), good water pressure and hot water, and grooming supplies/robes/slippers provided. Daily towel exchange. They cleaned the room often.
Laundry room seemed busy. There is a gym you can pay to access hourly. I didnt go in but it looked pretty basic. There are gyms nearby that offer passes for better rates. There is a 7-Eleven outside and in the hotel, so super convenient. There is an onsen and pool deck but didn't make it to either one.
Would stay again."
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