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DoubleTree by Hilton Ottawa Downtown

4.0 star property
Eco-certified Ottawa hotel in Downtown Ottawa with a 24-hour front desk

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for DoubleTree by Hilton Ottawa Downtown

Exterior
Terrace/patio
Exterior detail
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (CAD 25 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is 3.394.874 ₫
4.028.018 ₫ total
includes taxes & fees
11 Oct - 12 Oct
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Room options

Available filters for rooms
Showing 3 of 6 rooms

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Les Suites Hotel Ottawa
Pool
Kitchen
Washer
Dryer
8.4 out of 10, Very good, (4171)
The price is 3.320.816 ₫
3.940.148 ₫ total
includes taxes & fees
10 Oct - 11 Oct
Les Suites Hotel Ottawa

About the area

Map
33 Nicholas St, Ottawa, ON, K1N 9M7

What's nearby

  • Rideau Centre - 1 min walk
  • University of Ottawa - 2 min walk
  • Shaw Centre - 3 min walk
  • Byward Market Square - 6 min walk
  • Parliament Hill - 12 min walk

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Bridgehead - ‬4 min walk
  • ‪Poulet Rouge - ‬4 min walk
  • ‪Umi Sushi Express - ‬4 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪3 Brothers Shawarma & Poutine - ‬2 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

Eco-certified hotel located in Downtown Ottawa
Located close to Shaw Centre and Byward Market Square, DoubleTree by Hilton Ottawa Downtown provides a terrace, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, The Albion Rooms, offers breakfast, brunch, dinner and children's meals. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), bike hire and access to a nearby indoor pool
  • Express check-out, express check-in and a banquet hall
  • Luggage storage, wedding services and ATM/banking services
  • Guest reviews say great things about the central location and helpful staff
Room features
All 283 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, showers and hairdryers
  • Free infant beds, electric kettles and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CAD 33 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CAD 25 for adults and CAD 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,905 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CAD 25 for adults and from CAD 12.5 for children
  • Nearby parking fee: CAD 33 per night(15 ft away; open 24 hours)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does DoubleTree by Hilton Ottawa Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Ottawa Downtown?

As of 27 Sep 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Ottawa Downtown on 11 Oct 2024 start from 3.394.874 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Ottawa Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

What time is check-in at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Ottawa Downtown?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Ottawa Downtown located?

Located in Downtown Ottawa, this eco-certified hotel is steps away from Ottawa Art Gallery and University of Ottawa. Shaw Centre and Rideau Canal are also within 5 minutes. Rideau Station is only a 3-minute walk and uOttawa Station is 11 minutes.

DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 846 out of 1605 reviews" "
Rating 8 - Good. 451 out of 1605 reviews" "
Rating 6 - Okay. 161 out of 1605 reviews" "
Rating 4 - Poor. 80 out of 1605 reviews" "
Rating 2 - Terrible. 67 out of 1605 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Asif

Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, but we didn’t really like Ottawa. We stayed for a couple of nights on a road trip. Staff at reception and in the bar were friendly and efficient, especially the Australian girl working in the bar. Parking was across the road in the Rideau Centre as the usual hotel car park was closed for work being done. Our room was clean and comfortable. Outside, the Rideau Centre is a new, modern shopping mall with a huge variety of shops and plenty of places to eat, but the rest of the main shopping area looks run down and tatty. It’s a short walk to the Rideau Canal and the parliament buildings. This area is much nicer - well kept and clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Elika

Liked: Cleanliness, staff & service, amenities
I wish rooms don’t have carpet since hard floor is much easier to clean and sanitize. The pool was small and busy for the size of the hotel. And parking was under construction so we need to walk a short distance every time which is ok if you don’t have bags with you and not in the middle of night. Otherwise everything was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Thank you
Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times always enjoyed it. Place is clean and very convenient to shopping mall and the market
Stayed 1 night in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Byward Market, Rideau Canal, Parliament buildings, shopping mall, University of Ottawa.
Stayed 3 nights in Aug 2024

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had to evacuate just before midnight. Early check-in time was not clear when I called when I went to check in they told me that I was 15 minutes too early so I had to leave and come back.
Stayed 1 night in Jun 2024

8/10 Good

Abdoul

Liked: Cleanliness, staff & service, property conditions & facilities
There is no parking accomodation
Stayed 2 nights in Aug 2024

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place is good , rooms are quite inside on floors Breakfast is average
Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The parking lot was in construction and there was no compensation....just told to park at the mall and have to pay... if you advertise free parking,then there should be compensation of some kind for 30$/day parking fee because of an inconvenience caused by your responsibility. Pool area is very closed off feeling and basic.
Stayed 1 night in Aug 2024

6/10 Okay

Arthur

Stayed 2 nights in Aug 2024

6/10 Okay

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Fastest elevators, delicious cookies at check in. Helpful friendly staff. Amazing breakfast buffet. Only issue was the upgraded room that i reserved and paid extra for was not available Couldn't offer price difference refund because i had prepaid for the room. Compensated us with free breakfast which waa delicious
Stayed 1 night in Aug 2024

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service
The washrooms in the main lobby were dirty. Rest of the Hotel was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

David

Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Hotel very dated in rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the location was so convenient, we really enjoyed our stay!
Stayed 3 nights in Aug 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very accommodating staff and nicely appointed guest rooms. Hotel is centrally located to major landmarks and parking is convenient. The city unfortunately has not adequately addressed rampant mental health and public drug use within the surrounding area so a return visit to the hotel and city is not on our radar.
Stayed 3 nights in Aug 2024

8/10 Good

MATTHEW, San Diego

Liked: Cleanliness, staff & service
Conveniently located hotel - walkable to city center attractions. Friendly staff, good value.
Stayed 4 nights in Aug 2024

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, except i prefer that they should had the coffee instead of espresso.
Stayed 4 nights in Aug 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Good size. Close to lots of sites.
Stayed 1 night in Aug 2024