8/10 Good
Paula
27 Jul 2025
It’s a Condo. Clean and comfortable and hotel like. Furniture was alright and bed was comfortable but had body impressions. Missing silverware and glassware per list. Kitchen table un level due to leveling screws missing. A piece of folded cardboard kept it from rocking. Had issues with blow dryer, larger burner on stovetop and TV. These were addressed the next day after calling Customer Service a couple of times. Was told regarding the table and burner, ‘It’s the Owners Responsibility.’ But no communication, bc we didn’t know if maintenance staff would come. They showed up with no notice. They did replace the blow dryer and fix the TV. Liked the new grill but no grill utensils or a grill brush to clean it. Loved the Box Canon and hiking the Perimeter Trail. The town is hilly like SF. Overall we enjoyed our stay in Ouray.
Paula
Stayed 3 nights in Jul 2025