Khách sạn Over

"After check in we were advised that we were in “The Residence” section of the hotel. Upon entering we were greeted by filthy carpeted stairs leading up to our room. On opening the door we were then met by a vile smell…the room had clearly not been used/aired for some time. The carpet was covered in stains, the bed frame fabric was ripped, a freestanding chair was also covered in stains. All this before inspecting the bathroom….disgustingly dirty. Shower door was thick with dirt & limescale,...

"not a good sleep the first night due to a machine in the courtyard for freezing purposes. apparently the normal freezer had broken. however after we complained we were moved to another room which was a lot better in fact an upgrade on our previous room hopefully the university of cambridge will rectify this in the not to distant future. the staff were excellent"

"Great, basic place to stay. I have only ever stayed one night. The gardens are lovely and I particularly like that you can walk to the Plough through the fields (and back via road if dark). Also Blue Diamond garden centre 5 min walk away too. Cambridge park and ride 5 mins in other direction. No breakfast available at Hotel any more. Check in at 4.00pm perhaps the only negative."

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"Staff were pleasant and helpful. Great breakfast"

"Clean rooms, easy check in, great service, excellent location"

"Restaurant for breakfast was really good, tables not too close together. Rooms well looked after with extra items, little coffee machine and planty of choice of teas. Hot weekend so could have done with a fan. Only thing I would suggest is to make signage for reception clearer when arriving from the rear car park. The sign over the door was overgrown..."

"Worst experience ever. Don’t be fooled by the Ramada name,it’s at best a one star hotel. No air conditioning at all, it was 30 degrees in June and they provided a single desk fan for five of us. We asked for an additional fan and they refused our request. After asking again in 24 hours time they gave us one more fan. There is no sink in the toilet area so have to take dirty hands into bedroom for washing. We asked for the sheets to be changed, they just did the bed sheets and we were forced to...

"The hotel was well equipped, clean and ideally located with it being a short drive to central Cambridge and also Newmarket. There are numerous public transport facilities with it being located right next to a train station with convenient connections to london and the north. The hotel is situated in a quiet modernised area and the parking is safe and in plentiful availability. The parking is operated by an external provider and can be a faff as there are no physical paystations, with payment...

"Great check in, staff super helpful. Good bed and night sleep. Breakfast was fine. Location decent."

"Staff were very friendly and helpful. Breakfast had a range of dishes."

"The staff were most helpful, and resolved some issues with th A/c, and bathroom ventilation very quickly. Roy Stanton"

"Staff was great. Very helpful. Breakfast was light and minimal. No A/C. Small fan in room did not help much. No lifts. Lots of stairs. Very narrow hallways to access rooms. Room was decent size. Carpet worn and stained."

"Lovely little place in a really peaceful setting. It's also great to see a company embrace sustainability as well. However, this is also their downfall as well! Unfortunately we were booked in during the hottest weekend of the year so far over May bank holiday and the only room that had proper aircon was reception! The rest of the place was like an oven. It was awful and uncomfortable, just for this aspect alone. The standard rooms, in comparison to Holiday Inns and Premiere Inns, and even...

"Amenities: Broken but addressed by maintenance the following morning: toilet seat, refrigerator. Room annoyances: Fire alarm at 6:50 AM and 11:52AM, air conditioning not working. Staff: On Monday around 7pm, staff told me repeatedly I would be able to extend. To be safe, I made a booking at the sister property (in the same building). Then front desk called at 1pm on Tuesday and told me to leave immediately. Said hotel completely full for the remainder of the week, and were even overbooked by...

"Nice for a short break, excellent food and amenities"

"Easy check in, suitable room. WiFi didn't work, TV and remote didn't work, radiators needed bleeding and were very noisy"

"The staff, in particular, the receptionists including the charming Lithuanian girl, were so helpful and informative. The food was pretty good as well and well presented. Having had to slum it in a rival establishment a few years’ ago, when there was no room at Poets Corner, it was a relief to note how well looked after we were."

"Helpful staff comfortable bed & air conditioned. Only let down by lift out of order, but did not affect us as were on second floor & no heavy luggage"