Sonesta Hotel, Oyster Pond, Sint Maarten

"The staff is tremendously rude,waited 4 hours for a room upon arrival,next day got removed from my room at 10am.to transfer and i sat in the lobby till 4pm.to get a room,mind you i was already checked in from the day before.They will NOT accomodate you at restaurants if you are a large group!Very,very terrible,loved Sint Maarteen but not the resort,and at the airport the were very rude at check in..too much attitude!"

"We recently stayed at Sonesta and while the hotel itself is beautiful with amazing views and a great location, our experience was unfortunately very frustrating. Upon check-in, we specifically booked an ocean view room but were initially given Room 101, which had a parking lot/front entrance view instead. After having to make a fuss, we were finally moved to Room 311, which was much better. However, on days 2 and 3, the AC stopped working. On top of that, there was heavy construction going on...