Search Hotels Near Palace Theater, Maryville

"Clean and comfortable room, quick check in, easy parking, decent breakfast. Elevator not working but the staff would help get your luggage upstairs. Pool too cold to use."

"The breakfast was very limited and didn't offer much. Everything was associated with carbohydrates. Everything else was fine. The room was clean, the staff was very friendly and helpful,"

"Fmndn"

"Cleanliness was sub par, our bathtub had a huge hole in the side of it that was covered with black duct tape. Our bathtub dispensers (body wash/shampoo) were empty. 1 pack of coffee (1cup size) kitchenette POORLY stocked. Great location. But a 1 star at best. Very disappointed."

"Very convenient and welcoming, great location and accommodation provided lots of little extras to make our stay comfortable! "

"We did not get to eat breakfast as we checked out at 5:15 am. Ron checked us in and was super nice. As for cleanliness it was quite dirty. One of the staff members encouraged us to park as close to the front as possible so our vehicle was not stolen."

"Super easy access off the highway. Property was clean. Rooms spotless. Nice exercise facility. Breakfast was fabulous. Staff very friendly upon checking in and out. Not sure i could as for more - nice job"

"This review is about the initial check in since I will never stay at this location again. Even though both Expedias website and the Hilton app for this hotel location states there is free parking - I was charged for parking. It’s the principal more than it is the fee. How do you arbitrarily charge someone for something that you literally have to search for on their website. That set the tone off wrong to begin with because it’s deceitful and bad business. Then we booked a king suite and was put in a 2 queen accessible room. When I called down to question - Arlen the front desk person continued her less than average customer service and let me know she doesn’t see that on her side - even though I have a receipt stating the room reserved. The hotel is full and they of course don’t have any rooms left. Lastly, the bedspread on one of the beds is dirty! I honestly do not understand how this hotel gets such high ratings… beware!!!"

"Room was very clean. Staff very friendly."