Independent, Parung Panjang, Tỉnh West Java

"I am delighted to offer the top rating because of many reasons. They gave my request for room allocation their full consideration. I slept very well, thanks to them. I liked the cleanliness of the room. The hotel manager is very customer friendly and considerate which made my stay at the hotel most pleasant. The hotel staff are always attentive to customer needs. The hotel is near the shopping and dining facility which is very convenient. When I make a trip to Jakarta, I can not think of...

"Great price and close to lots of 24 hour places. "

"Room was ready before check in and clean and comfortable. Breakfast available although limited (no cooked eggs) at 3 am before our 6am flights. Had luggage carts for us. Only thing they could improve on was information about cost of taxi back to Sarina. Would highly recommend."

"The FM 7 staff are professional, helpful, and always willing to assist you. My husband had an incident and I could not thank the staff more. They were so helpful, resoectful, and assisted me throughout the process. We will always stay here when we travel to Jakarta."

"Only issue had was with towels smell, the rest was good and had comfortable stay."

"The hotel is good and the staff is really friendly. Highly recommended "

"The receptionist Vicky really made our experience a welcoming one. He upgraded our room when he couldn't find one in the non-smoking room. Additionally, he spoke with me and my fiance in English which helped us ease into the culture and community. "

"We had such an amazing time at Kristal Hotel! From the moment we arrived, the staff made us feel truly welcome and went out of their way to make our family comfortable. The room was spotless, spacious, and well-equipped — perfect for traveling with family. The hotel has a lovely, relaxed atmosphere, and we really appreciated the quiet nights after our busy days exploring. Breakfast was delicious with plenty of choices that everyone in the family enjoyed. The location is also fantastic — close...