"We have stayed here before and always loved it but this visit was less than pleasant. We called to confirm accessible amenities for our daughter and had to speak to 3 different front desk staff to get any answers. The lobby was dirty with ice cream spilled on the floor. and the front desk staff sat on their phones. Our room was not completely cleaned. When we went to use the lift for the pool it hadn’t been charged so wasn’t operational. It was not a great stay and the staff seemed to not care...
"We have stayed here before and always loved it but this visit was less than pleasant. We called to confirm accessible amenities for our daughter and had to speak to 3 different front desk staff to get any answers. The lobby was dirty with ice cream spilled on the floor. and the front desk staff sat on their phones. Our room was not completely cleaned. When we went to use the lift for the pool it hadn’t been charged so wasn’t operational. It was not a great stay and the staff seemed to not care...
Angela