Find hotels in Pauma Valley, CA from 1.094.963 ₫

"The hot tubs were not working properly "

"If you are looking for a longterm stay it does the job of having space and full kitchen. The furniture is old and doesn’t appeal to be clean. Covered the couch with a bed sheet and felt fine. The check in and out process is slow because they have maybe one person managing the property. They were not on time in having the room ready for check in. Waite for over an hour. However, they comped late check out because of it. It seems to me the staff are not cared for and in turn they may not care to be friendly or service oriented to guests. It does not seem they want to be there. They may benefit from a team meeting and having a reset in how they want to deliver their services. Otherwise they are doing the job. "

"They had very clean properties and rooms. A wonderful variety of activities for all ages from making slime to pickle ball to painting class and of course the daily pool activities. Great family fun."

"Great service and staff. Rooms are clean"

"Jacuzzi in room did not work, no towel bars or hooks, and no luggage racks in room. Took several hours to get one when requested. Otherwise, had a deluxe king room in tower, but we were on first floor next to registration. Room size was very good. Room Service breakfast was delivered quickly and was delicious. Grounds were clean and well kept."

"Clean room and friendly staff. We needed an iron and iron board, we went not able to phone the front desk, had to go downstairs personally and get them. Was also surprised by a hidden fee when checking in to the hotel"

"Clean room. Friendly staff. Excellent service."

"The room and bathroom was spacious. The staff were very helpful. The casino was welcoming. "

"First off got put in a bad room. We were there to celebrate our anniversary. Was asked if we could get put to a better room And was told they would see what they could do. Never heard from anyone afterwards. The room needs to be updated. I was supposed to have a king's size and we got a queen. The shower didn't work right.I did let them know. I feel the money I spent .It was not worth it. I wish there was a way to get some kind of credit. So I can rent a different room to recelerate our anniversary. Thank you"