Khách sạn Pelham

"Stayed 4 nights and three of the days had no hot water to our room. Reception suggested running both faucets to push water faster however after 20 minutes, still ice cold. Not too many other options in this area and would hesitate to stay here again. I’m a Bonvoy member but staff seemed disinterested as I booked through Expedia. Not a great experience as someone who travels for dance conventions and stay at Marriotts at least once per month. Worst one yet."

"This was a wonderful surprise to find this little gem in Holyoke! The staff were super friendly and accommodating, the room was clean, the bed was firm and the breakfast was very nice! The only negative I could see is the elevator is a bit slow...but that really isn't even a big deal! Had a great stay and will return!"

"Very nice room. Well built facility and very well maintained and clean. Rooms were quiet inside. Location was perfect for our UMass campus tour!"

"Clean and beautiful room. No staff present."

"Tốt "

"Clean, quiet room, great parking and great location. Would definitely stay there again. "

"The room smelled like a smoker lived there. Other guests we saw in parking lot said the same of their room. Beds were not very comfortable. Most outlets didn't work. Felt old and worn and in need of some serious upgrades. The staff were all very nice though. "

"Great place"

"location, location"

"- The location is ideal because it makes going places easy with a walk! - The hotel itself doesn’t appear to be up to date but the room we stayed in was very modern. The room was large, comfortable and very clean. The hotel elevator is small and there are two side by side. - The parking is very small but another lot is offered about another block away. - The pool was small but my 3 kids enjoyed it. It wasn’t sparkling clear but wasn’t foggy either - the pool towels are the size of bathroom...

"Yes very good "

"We stayed there since it was cheap. If u want something old and run down w decent beds but not clean (bed was clean) and close to the highway go for it. "

"This property was very nice and cozy, very few amenities, coffee and tea at front desk area however it was appreciated. Only draw back I had was the sheets were a little bit stained and there was only one trash bin in the room and non in the bathroom. I would rebook at this inn in the future, the attendant at the front desk was also very nice. "

"Rooms are incredibly outdated and need to be refreshed. Wall paper peeling, yellowing of the ceiling and walls, and scuffed up furniture. Very overpriced for what we paid. "

"Staff was nice. The foid was only so so, but it is usually that way with this type of hotel "

"The complimentary breakfast was the icing on the cake, gluten free options, healthy and fresh offerings. Beds were heavenly, property was clean, quaint and beautiful. Felt like royalty!"

"Great place to stay! "

"The room was clean and comfortable. Starbucks is available for breakfast. "

"Very nice staff, friendly helpful. Clean rooms was a plus. The staff who makes breakfast are so kind . "