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"Great hotel great location great staff excellent break 10/10"

"Great hotel in a super location"

"Ideal for a city centre break. Friendly and helpful staff. "

"We stayed with our dog - very late arrival and paid for late check out. It was nicer than we expected and the staff and services were all great. Very comfy bed. We had lunch the next day and the food (Chicken Caesar Salad especially!) was all lovely and the staff exceptional. Nice gardens. Loads of parking. I’d been worried it wasn’t going to be as nice as the photos since their own website doesn’t work on Apple products, it seemed strange! We were let down a little by the failure of the electric charger. We’d not been certain we’d get to charge there but when we found it available on arrival we were so pleased. We wasted 30min trying to get it working but finally gave up. The staff weren’t particularly interested, stating ‘it isn’t theirs’ but since they allow “EV Project” to be on their site I think they should take some responsibility or at least log/report issues. (Currently trying to get my ‘mandatory £30 deposit from that company.) So I’d recommend others not waste time trying to charge and do that elsewhere. (Billy Jeans if you’re heading into North Wales is a good option). "

"Clean room "

"Lovely hotel, warm staff and warm cookies on arrival. We had a Superior room which was clean, comfortable and spacious. Gardens were lovely and well kept. Breakfast was delicious and there was a huge choice available. A thoroughly enjoyable stay ! "

"A great place to stay close to all the amenities in Llangollen. Very friendly staff without exception. Delicious food with a wide choice including vegan dishes. Spa was excellent with a big hydro pool. "

"Good location, easy to access with good parking. Building looks quite dated outside but is of a good standard inside. Rooms a reasonable size, large comfortable beds with a good en-suite with large shower. Great for a short overnight stay."

"Clean room, helpful staff and lovely city"