Find hotels in Pepperell, MA from 2.031.836 ₫

"Breakfast foods not at proper temperature. Eggs, sausages were cold coming out of the pans. Wouldn't even melt butter. Can't comment on the cold as I didn't have anything cold. Food assortment was good. Everything in that area was clean, organized and well-stocked. Just needed foods kept at proper temps. Our room bath floor had coffee spills on it that were pretty old. The dirt stuck on top of them gave that away. Seeing that makes me wonder what else got skipped. Hallway also had spills and was sticky. Hmmm... I will say the room did not have that stuffy smell a lot of hotel rooms have. That was a pleasant surprise. The staff was extremely respectful, pleasant and helpful. The negatives could just have been a fluke. I would book here again to see if the issues resolved. "

"Good"

"Nice spot"

"The pools were on the cool side, so the hot tub gets really crowded. Lots of deferred maintenance in need and repairs in common areas underway. Ate dinner 2 nights at the on property restaurant. The first night was good the second night the warm food wasn’t very warm. Not sure we would go back"

"Too old"

"So i will say this hotel has a strange layout. The hotel lobby is squished in with the tuscan kitchen restaurant , people coming in restaurant sit around the lobby, so no room for hotel guest to sit by the fire place , Just stayed for one night , and its not great time of year, so cant speak for the amenities, but would of been nice to sit in the lobby by the fire place. Room was ok , bathroom is upscale nice , sheets were horrible, cheap scratchy, that just ruined it for me. "

"Always clean, staff is friendly, entry is beautiful, in a good area."

"Rooms were upgraded very nice only downfall the bathroom now only has a small counter no place to put items no shelf under sink or small cubby holes they used to have "

"A charming, classic hotel from another time. Beautifully maintained."