Search Hotels Near Peppermill Casino, West Wendover

"The room stayed warm since it got cold. Staff friendly and helpful. The room was okay. The bed was very very uncomfortable. They need new mattresses. Guy cleaning from was very nice. Also they could use some new blankets that go on top of the bed. My overall stay was a 2 star due to the bed. "

"The room was clean and the shower was very aggressive (high water pressure). Comfortable throughout. "

"Breakfast was good, hotel is not as clean as it should be and its a maze from parking garage to your room, lot of walking..."

"We arrived to find the hotel was closed. Not fun!!! We were never notified that they had a flood and were closed for repairs. I can't rate the hotel but the experience was horrible. "

"The facility was old and outdated , I'm surprised it's still open for business ."

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"The staff person who helped me was impatient and rude. I asked for the screen I was to sign show the correct dollar amount I was charged and he refused and said that "he would fix it on his end." When I checked out he could not produce a receipt for my room charge and told me to call after 3:00 PM. Later that day I realized I had left some personal belongings and he said that they were probably thrown away by the housekeeping staff and then when pressed to speak to the housekeeping manager he acted as though he could not hear me and that the service was bad. When I called the next day, a different employee said that the lost and found policy was to bag and tag everything and that he would look for my items. He also told me that my reservation looked unusual and that he would have a manager reach out to me. I'm still waiting. In addition to this, our room was dirty (floor and shower) and in disrepair. Thankfully, the bed was very comfortable. I would not recommend this hotel. "

"The stuff was really good about helping us with any problems we had. The first room that we purchased had a jacuzzi, but the surfaces of everything had clearly not been cleaned for quite a while. Very sticky. Just a mess. They upgraded us to a nicer room. Countertops and things like that work significantly better. The blanket however had what looked like chocolate smudges, hopefully. Showers are pretty bad too. But we kinda expect that everywhere we go, so we brought sandals. Had a really good couple of restaurants on site. Romanza and another Grill (I forget the name). It is not smoke free in the casino. Beat be aware of that."

"Heatet worked ok at best. Had a sewer smell in the bathroom. Went away at shower but came back afterward"