"Muy buena la habitación, cómoda, confortable y muy limpia.
El personal que nos atendió fue muy amable, con una disposición única, con una sonrisa permanente y siempre de mucha ayuda.
Felicito especialmente a Maximiliano y a su equipo."
"Excelente y original experiencia boutique
Una propuesta realmente innovadora. Se trata de un hotel boutique hermoso cuyas habitaciones están acondicionadas dentro de barricas de roble, muy bien adaptadas y acogedoras.
Como sugerencia de mejora, creo que a las habitaciones más grandes les vendría muy bien incluir un perchero y una pequeña mesa con dos sillas para mayor comodidad. Asimismo, en el baño eché de menos una mejor iluminación en el área del espejo.
Por lo demás, todo fenomenal. El...
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"I had a wonderful experience at this hotel. The location is fantastic—central and convenient to everything I wanted to see. The room was spotless and well-maintained, which I really appreciated. But what truly sets this place apart is the staff. From the front desk to the housekeeping team, everyone was genuinely warm, helpful, and went out of their way to be friendly. It made all the difference. I would absolutely stay here again."
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"We stayed at Hotel Santa Cruz Plaza for five days with our family over the Chilean Independence Day holidays, and breakfast quickly became one of our favourite moments of the day.
I’ve travelled to more than 60 countries, stayed in many hotels around the world and done several cruises, and this is honestly one of the best hotel breakfasts I’ve had.
There is a fantastic variety of traditional Chilean and countryside-style food, fresh fruit, great coffee and something for everyone, including the...
"The staff were very friendly and knowledgeable of the local restaurants and wineries. The room has a balcony which was fabulous. Properly was well maintained and beautiful. Definitely would come back to this property."
"A propriedade é muito bonita … está precisando de reparos e manutenção em toda ela … o quarto , espaçoso , com visual bonito . Porém , necessitando de muitos reparos. Os funcionários e o serviço , impecáveis !!! Nota 10! Para toda a equipe. Desde o checkin , no restaurante , na recepção , atenciosos , gentis . Precisa de um certo investimento !!! "
"Habitación con polvo, aseada por encima, almohadas hediondas. Al pagar la cuenta me cobró un impuesto aparte. Desayuno de mala calidad. Terrible servicio, no lo recomiendo. Si lee esto huya despavorido."
"Sofia, Rodrigo, Matteo, Benjamin, Claudio, Chef Camillo, Javier and Fernanda were absolutely the highlight of our stay in terms of kind and genuine staff members. They truly exemplified hospitality.
Food quality was excellent. Chef Camillo was truly world-class, amazing attention to detail and truly understands farm to table.
Carolina Ruiz from guest services, was dismissive and wasn’t knowledgeable. Hospitality management seemed lacking as she was very defensive and aloof, she wanted to...
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