Khách sạn Pernera

"Everyone one was proactive"

"Booked for a week, left within 24hrs, others were also doing the same whilst we were checking out, all with hygiene, health & safety and noise complaints. Room initially looked big, floor clean & just dated, had no crockery pans etc to cook with but someone did bring to room couple hours later. Then found creatures in the bed, which made us pull sheets off & found disgustingly stained mattresses, pillows stained, someone let themselves in room whilst we were in bed at night, balcony was filthy,...

"An exceptional resort that exceeded every expectation. The rooms and amenities are impeccably clean, the architecture is beautiful, and the panoramic sea views overlooking the private gulf are simply breathtaking. What truly sets this resort apart is its people. Every member of the staff is genuinely warm, welcoming, and eager to help, making you feel at home from the moment you arrive. The buffet and restaurants are outstanding, offering delicious meals prepared with fresh Mediterranean...

"The room cleaning could be improved, as it did not meet expectations. Additionally, basic amenities such as toothbrushes were not provided, which was disappointing."

"Booked last minute - best pool in the area but sun beds were limited. Some were damaged, not fit for purpose. Some umbrellas were broken. Pool bar was open if you could catch him.... Nice on arrival that you are taken to your room but dont expect anything else. Had ground floor room which was clean. Beds were made but no sign of mopping until day before Wall next to sink had not been cleaned before i stayed & was not done in time i was there. No plugs in sink or bath. Original bath had been...

"I enjoyed swimming and chilling out the most"

"A lovely hotel for our 5 night stay. The staff were all very friendly and the food was delicious. There was a lot to choose from at all meals. We went for half board but you can swap dinner for lunch on the days you want to go out in the evening. The beds were comfortable and the cleaners emptied the bins every day and gave us new towels every two days. Our room was a bit dated in terms of decor and could do with an upgrade but it didn't bother us as it was clean and comfortable. It was only a...

"There waa no remote to control the air con unit or the tv The room smelt of cigarettes. When you don't smoke it isn't a nice smell. The room was clean and we had clean towls, We didn't use the kitchen area. The rooms are a really nice size. Just needs updating. Better locks on the doors, Also there is no bottled water in the room. When it states a boftle of water on arrival. "

"Extremely helpful staff."

"The hotel is amazing, clean, good size, the pool was a good size. Check in was very smooth and easy. Room was spectacular and spacious, clean. There is so much cupboard space the mini fridge in the room was good. Food was amazing "

"I emailed to inform them I was vegan. My first breakfast nothing for me. Improved on my 2nd breakfast. I would say all the food was average. "

"Good location, Waterpark need renovation"

"Entertainment staff were great, did the yoga most mornings with Fedir. The quiz, pool aerobics and table tennis were good fun. Food selection was excellent and the rooms were large, clean and we had a sea view"

"We were a large party and had three enervated rooms. Plenty of plugs, comfortable beds, kitchen facilities ok could be improved with a better quality kettle and toaster. Maid service mostly every day, restaurant and pool cafe very good and value for money. Just off the strip and well located for everything. Would definitely go again and we will be booking again as quickly as we can get the pennies ready lol😊"

"Great spot with an amazing beach, resort was beautiful and in a great spot, thought the staff was a little hard to understand and not the best service during our dining experience."

"Clean hotel and very friendly staff. The food was varied and good enough, considering the decent value of the hotel. Entertainment was slightly repetitive on a day-to-day basis but did the job. Hotel is very well located relative to the beach and the main Protaras strip of shops and restaurants. Free use of tennis rackets and balls for the court which is easily accessible. Gym is small and has missing weights as other reviews state, but it’s clean, well air-conditioned, and has what you need for...

"Everything about our stay was excellent. The staff was polite and friendly, the room was clean, the location was ideal for walking to the center of Protaras. Breakfast selection was also great."