Search Cottages in Peterhead

"Great hotel, very relaxed and suited our children with pool and other games downstairs. Liked the bar and food offering, especially when we arrived late and still needed dinner. Bedrooms were comfortable - would stay again. Only one issue - TV surround in room 505 fell off the wall on arrival. Thankfully no one hurt but could have been much more serious. Staff moved us to a new room quickly but hope this is fixed so no risk of it happening again. "

"We had a highly disappointing and unacceptable experience during our stay at this hotel. We checked out the very next day, and demanded a full refund of our 2 nights stay. The room was unclean, with visible dust and mold throughout. The carpet was worn out. Additionally, the bathroom ceiling leaked overnight, causing significant flooding on the floor. It was horrific. This left us in an extremely uncomfortabl and unsafe situation with electrical heating rail exposed in water. Unfortunately, the night manager was unhelpful and unresponsive. They were unable to provide a replacement room or even basic assistance, such as a mop to clean and dry the flooded floor. He provided us with a few towels to keep on the floor. Infact ironically he admitted that of the 116 rooms in the hotel we were the unlucky ones. This has been one of the most unsatisfactory hotel experiences we have ever encountered. We have formally requested a full refund for our stay. Expedia is expected to conduct thorough due diligence on the properties it lists to ensure they meet acceptable standards for its customers."

"Really nice hotel, lovely staff and nice restaurant. Even the fussy eaters in our party were able to find several things they really liked."

"Amazing room for the price. The bathroom was the size of some studio flats "

"Room was nice, staff pleasant "

"Stop here many years all good no complaints"

"The staff were so friendly , and made you feel welcome "

"Fantastic stay in the Willow lodge. Very clean with all the amenities required. Food excellent as always and staff first class. I will be back soon. "

"Exceptional Staff! Professional, friendly, welcoming and they go out of their way to be helpful."