Search Hotels Near Phillips Place, Charlotte

"Was gladly surprised by the recent renovations, rooms are well decorated and confortable, breakfast is good. Will use in my next business trip. "

"Great place to stay! Will stay there again when in town."

"Everything was great other than the back and use doors were inaccessible at night. Our room cards would not work on the doors. We had to walk around the entire hotel. Not safe for women traveling alone. "

"Great business stay"

"Staff and hotel was great very clean perfectly located"

"No frills stay , but easy and clean for a road trip."

"My stay was extremely unpleasant. I booked two nights but had to leave the next morning at 10:00 AM because the hotel smelled strongly of marijuana and cigarette smoke. I requested a refund for the second night since I could not remain in those conditions, but the hotel refused, stating a no-refund policy that was not posted anywhere."

"Everything was good "

"This was the worst Hilton Doubletree stay ever. From now on I’m just sticking with strictly Hilton itself or something else. The hotel smelled like weed and wet carpet my entire stay (4 nights). The smell was so bad I caught a headache. Speaking of wet carpet, they had this super loud carpet drying fan thing (see photos) outside of my door running from day 2 of my stay and it was still running when I left. It was very annoying and interrupted any chance of peace and quiet. The entire carpet needs to be replaced. I even went down to the floor with the gym and saw other rooms going through the same thing I was going through with that nonsense right outside of their door. Oh man, and on night two at 1am, the fire alarm goes off and we all had to evacuate. Imagine doing that at 1am when you’re settled in and even worse, have a child with you like I did. We evacuated and I had to call 911. All those ppl and no one called 911 because we all assumed the front desk employee did. I’m not blaming him for anything though I saw him on the phone trying to handle it. I think he was following whatever protocol they had and calling his higher ups. After I called 911 the firefighters got there in 4-5 mins. It took them 30 mins to turn off the fire alarm. I think they walked through everyone’s rooms of all floors because when we went back in our rooms you could tell someone was in there. We were allowed back in after a few mins of the alarm being off. Except for those on the 6th & 7th fl."