Find hotels in Phillipsport, NY from 3.079.950 ₫

"Great breakfast. Housekeeping wasn’t great hair in shower etc. Easy check in and front desk helpful. "

"I had a very disappointing experience with this hotel’s customer service. I had an issue with my account, and the front desk kept avoiding responsibility, saying they couldn’t adjust the charge until another department reviewed the ticket. There is no direct customer service phone number — everything is handled through SMS and email, which made resolving the issue incredibly frustrating. Communication was slow and unhelpful. Honestly, this was the worst customer service experience I’ve ever had at a hotel."

"Room was very clean, staff were friendly."

"Enjoyed the breakfast. There were many options.."

"There was maintenance being performed on casino electrical system so the bars and all but one restaurant were closed for business 45 minutes wait to be seated for dinner Also Alder hotel charged additional 25 dollars per night to use casino, which was not explained when reservation were made "

"Horrible- "

"Beautiful setting. Stunning design. Relaxing environment. Delicious Food. Attentive Service. Comfortable bedding. Luxurious bathroom. Wonderful activities. Incredible baking class. Excellent yoga class."

"Very good stay. Friendly staff and clean room. We will be back"

"Third time back, with family this time. Everything was beautiful as always. Lodge is always clean. Upgraded since last visit which was an extra surprise. Breakfast was fantastic. Centered around so many things to do. The one shall detail was checking in. I'm assuming someone was being trained. The young man that was doing the training was a tad too serious for a meet and greet. Check out was perfect. We will be back!"