Khách sạn Phoenix

"Clean room and the staff was helpful. Breakfast was decent. Location was great."

"I enjoyed the staff and the accommodations. I was very impressed at first. The only negative was that the walls are very thin. I could hear the woman in the next room easily. It made it hard to sleep."

"Our family stayed in Room #305 while visiting the area for a wedding weekend. We arrived late Friday evening and, after a long day of travel, went straight to bed. It wasn’t until Saturday morning, while getting ready, that we discovered the shocking condition of the room. The bathroom contained what appeared to be dried blood splattered across the ceiling and walls. In addition, the bathroom door was visibly damaged and looked as though it had been punched or struck with considerable force....

"The front desk was very polite and accommodating. The room and lobby were clean. Will stay here again."

"Was there for a baseball tournament. Had to immediately change rooms due to the bed strongly smelling of urine. Staff didn’t even apologize. Just gave me the new room key and sent me on my way. The pool is small. People who were not hotel guests were following guests in after unlocking the doors and staying for the day and letting their families in. Random people were getting out of their car to see if breakfast was out yet. Breakfast not served early enough on the weekends go kids who have...

"The room was supposed to have a pullout couch. It literally had a kitchen chair in its place. The side doors were able to be opened without a keycard."

"Perfect stay!"

"Everything was great!"

"We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

"Friendly staff and clean room."

"Check in was very quick and easy with friendly staff. The room was clean and comfortable. We had breakfast in the morning that was wonderful. Check out was fast, easy and friendly."

"It looked great and the daytime staff was friendly. The nightmare staff was rude and seeing a roach didn't make my stay any more enjoyable"

"👍"

"Accessibility to local stores. Hotel was clean and staff were friendly."

"Beds are too hard"

"Had to change room’s mattress was very dirty will not stay again"

"Staff was extremely pleasant very helpful. Outside could be more updated ,made safer. Possibly eliminate the drug dealing outside in parking lot via people that are apparently living at the motel.There was visibly drug transactions taking place at the same time as I was checking in."

"Roaches all over the bathroom."

"We needed a room with two beds. When we searched on Expedia, we used the filter that allows you to search for a hotel room with two beds. When we arrived at the hotel, we were told that there were only rooms available with one bed. We were also told that it is the fault of Expedia that the Expedia website leads one to believe that there are two beds when there is actually only one."