Khách sạn Phoenix

"Food and everything else was excellent "

"A great option to stay in the city! Nice hotel and friendly staff."

"Really good spot and location. Staff was super helpful and nice. "

"Excellent place , very clean and well maintained. Traveled with kids . "

"Firelake was a unique and different option when coming to bar and grill"

"Customer service amazing and hotel clean"

"This is a GREAT hotel in the best location. Our room was comfortable with a nice view. I loved all the special touches like the yoga mat, band weights in the corner of the room — and the cappuccino machine machine downstairs and popcorn in the afternoon. I like the soap — shampoo — conditioner— lotion products they use — plant based from Brooklyn NY. The food downstairs was good. Staff is super nice and friendly. I appreciate that check out is at 11am versus 10. Highly recommend! "

"We loves staying here"

"Great property, friendly staff, modern room"

"We love the Palmer House! This is our “go to” hotel when we travel to Chicago. It is close to theaters, concert halls, Michigan Ave with museums, restaurants, parks, etc. The hotel lobby is incredible! A great place to relax, have a beverage, people watch, and enjoy. The room we recently stayed in was beautiful! We were surprised with a suite and so much room to enjoy."

"Exceptional! Beautiful room and beautiful view! Had a wonderful stay!"

"It was the perfect place to stay! I was close to everything. From the L trains, to the bus stops, and even the water taxi. The staff were super friendly and helpful. It was my first time in Chicago and I couldn’t have asked a better experience."

"Don’t stay here they have roaches "

"Khá tốt, nhưng không có ăn sáng "

"I have to awly mention Kia!! She hands down handled check ins, check outs, rude patrons, manual walk ups to rooms, impatient individuals, calls to corporate, IT calls, ALL with PROFESSIONALISM, PATIENCE, KINDNESS & I DONT THINK SHE EVER WENT TO LUNCH IR HAD A BATHROOM BREAK through the entire shift. It was even a gathering in the first floor room, and these people were spilling stuff all through the lobby and tracking it all over the floor and she had to try to make sure that that got cleaned...

"I was truly impressed with my recent stay. The staff at check in were warm and welcoming, my room was very clean and the hotel has excellent amenities. The breakfast was a typical hotel breakfast but the staff went above and beyond to make sure you had everything you were looking for. Hotel staff walked around during breakfast area cleaning, refilling food items and greeting/assisting guests. I did use the gym and it was clean and with a nice view."

"It is centrally located in the middle of the downtown and close to everything. We had a nice stay here as beds are comfortable and the river view room we got was fantastic. The valet parking is $86 which we felt expensive. This may be norm in downtown. hi ago though. "

"Great hotel! Very central location, helpful staff. The speak easy was a great surprise "