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"The cleaners - My gosh, were excellent I mean the ones that cleaned my room. I couldn’t have asked for anything better. The reception was very helpful too, loved the complementary welcome drinks … it really helped. However the only thing that bothered me was the testing of the fire alarm without warning . This woke me up and had me running down the stairs just to realize it was just a test. I am not sure maybe it’s common knowledge for everyone from there but for me , there should have been a warning or a "this is just a test" announcement"

"Our king sized room was lovely all though it did lack some natural light as there was only one small window. Breakfast was okay."

"clean room"

"A lovely historically old hotel which is beautifully decorated. The staff are excellent. I'll definitely stay here if working in the area. "

"Clean Hotel but very, very tired. Hotel were excellent 5 star + Food average Terrific view of Cathedral and in an excellent location for tourist. Not very disabled friendly."

"Perfect location (for visiting Lincoln), excellent staff and accommodation, delightful gardens and plentiful parking."

"Very pleasant stay, Clean and tidy. Definitely recommend."

"Affordable and quiet"

"On entry of the Hex Hotel the car park is a short distance from the hotel entrance, there is no drop off point immediately outside the reception area, eg - if it was raining your items would be quite if not not entirely soaked. My advice is to park up first, sign in at the Hotel Reception and then collect a porters trolley for your luggage from the reception area. However if you are able to carry all your items in one go then great. Staff are friendly, polite and inform you are all the important notices to make your stay pleasing. Our room was a double, parkside, which was so nice to wake upto, it was clean, had all the ammenties required for your stay and I am very particular. However, if you are used to soft towels, please bring your own, these are very rough, in our eyesand the shower is fantastic. On our last night we had an issue with the safe, the number did not work, it continually kept asking for an ecode, at this point we contacted reception and someone came immediately to sort this out. They elementated all possiblities and unfortunately was not able to resolve this, due to be a fault on the safe, so there was 2 options - 1. remain in the room, as we were checking out the following morning, or 2. relocate to another room, but it was nice that the option was available and very apologetic. Excellent stay and would highly recommend."