Search Hotels Near Pinewood Golf Course, Elk River

"Room was filthy and made me sick. Found mold growing behind peeling bathroom wallpaper. After I finally got to the only room they'd offer to switch me to, I found out they downgraded to a queen bedroom from a king without being informed or the price adjusted. As-of this review, they have yet to refund me the difference in price, or for the manager to respond to the mold, spiders, lack of cleanliness, foul room smell (embedded in carpet and curtains) that made my first and primary room during this stay uninhabitable and unsafe. They never had a disability accessible room available despite booking one with a roll-in shower for this stay and the next. I was repeatedly woken up by housekeeping coming in despite having a late checkout, and they came inside my room each time without waiting for a response and while I was sleeping. I did not feel safe. I need to be refunded the room difference. Why do they claim they'll make it right if your room isn't clean on the handout they give you at check-in, then write off customers when they have a room that's so dirty they can't even unpack their things? The refrigerator had black mold on the top shelf. Mini-frige did not have freezer as advertised in listing, and they wouldn't provide one with a freezer despite my medical need for one. I can't recommend this place to individuals, especially disabled ones or anyone with allergies. They must shampoo/replace their brown striped carpet rooms. They must treat everyone equal."

"All good"

"It was okay. The room was clean. The mattresses were not comfortable. The chlorine in the pool area is very strong, like very strong - all of our eyes hurt. Not trying to be super negative, just honest. Didn’t really live up to expectations. "

"Room was kind of gross, I walked in and the windows were open and they were very hard to close. There were several spiders right on the window sill that had gotten in from the open window. Once I took care of those and closed the windows I realized that despite booking a non smoking room, the room reeked of smoke. Going into the bathroom there not only did it smell like smoke but also urine. They did not properly restock either there was no soap in the bathroom. The surfaces looked like they hadn’t been wiped down either as there were “crumbs” and dust all over."

"The hotel was dirty. We all slept in our clothes on top of the covers. The pool was closed, we never saw that online. The breakfast ended an hour earlier than it said so we missed it."

"The check-in went incredibly smooth, although there was a bell that needed to be rung to get someone's attention. The security deposit seemed a little excessive, but it was back in my account the next day after checking out. The cabinets underneath the televisions seemed unfinished, and I couldn't find the volume control on the TV remote. However, the suite was spacious, and the hot tub was wonderful! Also, when I requested a later checkout, the process was incredibly easy and accepted almost immediately! Would definitely recommend, and will probably stay here again!"

"Property is a bit older but well kept and close on and off of interstate."

"Staff was absolutely awesome!!! I made the reservation, then realized I would be extremely late. I called to let them know and they accomodated me so well checked me in prior to midnight then confirmed my ID when I arrived just before 3 A.M., in fact made me feel so welcome it was a breath of fresh air when compared to other hotels that have stated they can't even let me stay when I check in after midnight! Room was excellent...not sure if it was intentional but lights were on when I opened up my room which made it feel welcoming as well and the room was nicely updated, breakfast was pretty good included hot food all of which was great! Security guard was awesome!!! "

"Check in was horrible. The guy checking us in was MIA for about 15 minutes. Showed up with a negative attitude and overwhelmed. Put us in a dirty room. Seemed like that was no big deal with assigning us another room. A lot of people hanging around. Pool area was dirty, no towels. Questionable crowd hanging out in there so we decided not to use it even tho that was the primary reason for selecting that hotel in that area. Free breakfast the next morning was better than we expected. Even offered Greek yogurt, which was nice to see. "