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"Super friendly staff and pretty hotel right in the ancient city"

"Very unique experience, located in the heart of the ancient city. Breakfast was not huge but very tasty and accommodated a few things for us. The staff was super friendly and some of them spoke good English. They even gave us a little present before leaving."

"Overall a good stay and the staff was nice. Our room smelled(old cigarette smoke or paint) a lot which was the only drawback with our stay. "

"Classic accommodations and lovely layout that fits the old city center."

"The staff here is the most helpful, polite, and hospitable staff that I have encountered at a hotel in my life. The check in was very smooth and they even arranged pick up and drop off from and to the train station, which was seamless. The rooms were very clean, as well as the bathroom. And the location is prime, right by the South Gate, 3 min walk to central tower, and a Luckin Coffee right next door."

"Wonderful hotel set in an ancient mansion. Staff were helpful and friendly and focused on improving the guest experience. Wonderful breakfast whether you ordered Western or Chinese. We ate the special set menu dinner. Definitely the best restaurant in Pingyao. Staff had a proficient level of English which enabled us to have a better experience visiting the historical sights in the walled city. Our two night stay was a five star experience."