Khách sạn Pistakee Highlands , McHenry

"Very friendly and helpful staff"

"The lake view was the only nice thing. Room had nothin. A bed and small table with chair. No phone to contact office, no fan, no TV, no refrigerator, no internet / WiFi, no in-room bathroom, no sink, no mirror, a detached head board, two flat pillows looked already used."

"Breakfast was vary good lots to pick from. The only thing I would change make Breakfast from 6 to 10 instead of 6 to 9. Traveling long distance with kids and getting them up and ready by 9 was difficult."

"We arrived at the hotel very late and discovered after checking in that the bed linen hadn't been changed. After speaking with the front desk, I was moved to a different room."

"The front desk clerk was very nice when I checked in. I luckily got the last available room, and it was late at night. The room was nice, clean, and I slept great. The breakfast was fantastic. The pool was nice and the workout room as well. I forgot my toothpaste, and the front desk gave me a complimentary packet. Checkout was quick and easy. I would definitely stay here again."

"Room had spiders/webs in corner, toilet seat was not fully screwed to toilet, extremely small TV had picture 3-4 inches smaller than screen, door to porch had foggy glass, paint/cement on porch was all peeling. We decided to leave and drive home after supper."

"The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many...

"Front staff was amazing in helping me figure out transportation to and from Chicago! The breakfast was amazing. lots of options to choose from and different items each day! Room was clean and had housekeeping refresh towels each day. Definitely would be back!"

"The hotel was an excellent experience for my family. The lobby was beautiful and the staff welcoming. My kids loved the pool and the two birds in the lobby."

"Great customer service, food and the property was very clean. The pool was out of service."

"The room was clean. We enjoyed the pool. Parking was easy. Breakfast was OK."

"Good for a quick nights stay."

"We couldn't check-in until 3:55. It was supposed to be 3 PM. The hot water didn't work on 2 occasions. With the jetted tub both telephones in the room did not work."