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"Number 1 in cleanliness and hospitality. Very where I was very clean and the staff were all amazing! Found was great and bar drinks were great as well!"

"Clean room , staff was great"

"Nicely "

"Experiencia perfecta!! Hermoso lugar, bella playa, gente amable y espíritu caribeño!! Habitaciones espectaculares, limpias y amplias"

"We stayed in the honeymoon room and we loved every little thing!"

"The whole property was very clean"

"Mosquitoes was an issue with our stay. Be careful with what looks to be a hotel customer service desk which unfortunately is a time share type product desk. It is disappointing when one wants to get away for a vacation to relax and instead finds pushy people trying to sell you an unlimited membership from $50k upwards on the spot. Even more disappointing was that Hyatt is behind this operation which will make me think twice before reserving this brand again. Otherwise the hotel staff were very pleasant. "

"We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made beautiful core memories here that we will never forget!!! We will make a further detailed review with pictures included listing all the great things this place offered because there were so many! Go see this place if you get a chance! Beautiful, clean, quiet ocean-front cabins and ecolodges with most importantly, GREAT CUSTOMER SERVICE!!! "

"The room was amazing and the staff made sure everything we wanted was taken care of"