Khách sạn Pointe Seraphine

"My air conditioner did not work. There was no hot water"

"Trail at the hotel to see the Piton is wonderful and the property grounds are very nice and relaxing. The room was nice and clean and had a cool outdoor shower. However the pool area isn’t well kept, the front desk staff is semi friendly depending on who you get and the food selection isn’t great. The waitress’s are extremely nice and sweet! I don’t recommend using the hotel for a taxi service they up charge soo much we didn’t realize until we were talking to someone else and realize we were...

"Hotel was lovely, and staff were very friendly and attentive. We stayed at the end of season and it was very quiet and maybe this is the reason it lacked atmosphere. Lots of maintenance happening while we were there as they were gearing up for a busy week with the jazz festival. The hotel is a short walk from the marina with several dining options there (needed as the choices at the hotel were very limited) but otherwise not much is within walking distance. A free shuttle bus is available...

"Exceeded our expectations in every category!! All the staff were warm and welcoming! Ritchie took extra good care of us chauffeuring us wherever we needed to go!!! Nicole was wonderful at the reception and of course Colin educated us on the history of the island and directed us to the best places to go!!"

"Staff was extremely helpful. View eating breakfast on the patio was amazing! "

"This is my second time staying here on this trip, I liked it so much that I came back. Beautiful view, really nice apartment and wonderful staff, can't go wrong"

"The stay at the Bel Jou Hotel was"

"Good breakfast clean room."

"Serene property and surroundings overlooking Marigot Bay"

"The setting, staff, room and restaurant all stood out. Really nice stay."

"Very convenient and well-kept. Everything was clean, and the host was incredibly kind and helpful. Enjoyed my stay."

"By all means, the entire staff were all super nice. Exceeded by far my expectations of good service."

"The entire staff was very professional , friendly and helpful from the manager to the line staff. Oh my goodness this a nice relaxing hotel to take your vacation. It is quite and clean. Their beach was beautiful but you have to come off the hotel compound to get to it. The food was well prepared and tasty. We stayed there for 7 nights and the house keeping Team did a excellent job in keeping our room clean. I give this hotel a 10/10. "