Condo Resorts in Polk County

"Expedia is to blame. They messed the reservation w their AI telling me to cancel, which I did. Then there agent said they couldn’t cancel even though it was their nistake"

"The toilet paper is the worst I have ever used. The bathroom sink drained slow. The towels were nice and big. The a/c worked well. The beds were comfortable and the pillows were nice and plentiful.The breakfast was nice. I am not crazy about powdered eggs. The bacon and sausage were good. Overall it was a good breakfast. Boy but at 10:00 AM they lock it down. I think there should be a little grace for people still eating at 10:00 AM. The desk staff was very accommodating. charging for parking is a bit ridiculous for a $200.00 room in Blue Ridge, GA."

"I spoke to John several days earlier concerning our reservations, (the front desk at our Ooltewah, Tn Holiday Inn location) walked in At 3;05 on our arrival dated and a gentleman was standing there at the check-in desk, can I help you he said . Are you Johnny I said and every thing was great from then on. Everything,parking,breakfast,extra towels and such was great. Check was smooth! THANK YOU! We had a beautiful wedding of our Grand-Daughter nearby. "

"I enjoyed the breakfast area. They are updated and clean and fresh. The staff did a GREAT job! The hot tub was good and the room was clean, thank you for a great stay!"

"Great location,restaurant on location was very good with live music on Saturday night room was clean excellent value will definitely be back."

"Check in was smooth, parking was nearby an entrance to the hotel, pool was an awesome bonus, room was clean with comfortable beds that were sound-proof, but breakfast was lacking. The machine for coffee malfunctioned and the staff were not able to keep up with the demands for a Sunday morning breakfast spread. Other than the breakfast problem, it was a great stay! "

"The layout of the room was really nice and quiet. However, there was pet hair all over the bed cover & furniture. The room reeked of stale cigarettes. The air quality in the room was extremely stuffy. I’m assuming there may be mold somewhere in the room. My boyfriend had an asthma attack and had to go to Parkridge North E.R. - due to him not being able to breathe in the room. There are also people living on the premises. As in this is their home. Tried to go to the courtyard to relax but the tenants had their room doors wide open and looking at your every move. So that was quite awkward. Overall, the room was ok but it was not worth a trip to the emergency room- triggering an asthma attack."

"There was a dog barking most of the evening in the room directly across from us. It got really irritating after a while. "

"The check in staff support process is lacking. The support is a call center outside the US. They are reading off a script and can't really help. It is the second time that when booking boutique or non known hotels from Expedia that the check in process is lacking and there is no support. I will be wiser in the future - twice bitten "