Cottages in Polk County

"Gym was well equipped. The room A/C worked well. All areas of the hotel were very clean. The room was newer and clean. "

"We requested an accessible room. Much confusion over reserving one though several available and were made available. Room was a king bed with a very heavy quilt-cover for a blanket which was quite uncomfortable. A simple sheet was the alternative which required increasing the room heat to avoid feeling cold while trying to sleep. A normal blanket is needed. No normal upholstered chair with arms was furnished in this room. There was a desk chair and an armless straight chair neither of which was useful for an upright sleeper. Plenty of towels were available which helped clean up the water straying from the curbless shower. Two redeeming items were a very complete hot/cold breakfast bar; and very helpful, cheerful employees! "

"Yes wonderful "

"Overall good experience, food choices aren’t great"

"We absolutely loved our stay at Copperhead. We will greeted with a warm welcome by Grace, who was just wonderful. Then when we went to the cabin and opened the door, we were absolutely astonished by its beauty and its personal attention to detail. It had everything we needed and plenty that we didn’t. And when we walked into the backyard and noticed that there was a hot tub that was waiting for us Cindy and I were both excited and enjoyed it. There was only one downside. We only were able to stay for one night. We are definitely coming back and spreading the word to our family and friends. Thanks again for a wonderful experience "

"The breakfast staff were great. So friendly. The front desk was very helpful. The location is spot on! On our last night we realized that there was no shampoo, so maybe need to check when readying the room. We didn’t need until the 2nd night and it was too late to get. Also the floor in the room was a little sticky perhaps the mop wasn’t as clean? All in all though we had a great time and love the hotel."

"Clean, friendly staff. We had an issue with the heat in the first room and they made quick accommodations to get us a new room. We love staying where and will be back! "