Khách sạn Ponchatoula

"Everything was great."

"Rooms cleaned and fresh. Staff very respectful."

"Waking distance to everything in the historical district. Staff was very friendly and professional. Rooms were clean and comfortable."

"Clean nicer than expected and breakfast opened early which was great!"

"The elevator was not working so after getting up to the fourth floor, we had to walk down four flights of steps to leave which was rough with luggages. The front desk staff was very helpful during this time."

"The stay was ok, we had loud guest next door. Loud tv all night. The room was nice and spacious very clean. Breakfast was very generic."

"Air conditioning leaked no towels for guests"

"It was pretty nice 👌"

"For the most part when I arrived, because my flight was late. The lady at the front desk was very polite. She took care of me to check me in. What I didn't like when I raised up my covers, it. Looked like one of comforter that was placed on the bed had meredew underneath it and was very dirty on both beds. The furniture was also written on with a marker. Maybe someone before me or whatever. But they did not clean the marker off the furniture. The toilet was also a little low to the ground. I...

"The lady in the front desk was actually very polite and helpful made checking in so easy."

"Bed so cozy…..beautiful windows with old wavy glass. Right on a Main Street. Antique shops and restaurants walking distance. Can see the lake from the front yard a block away. I have stayed with these awesome people many times and will do so many more times. Lovely huge front porch under the oak trees with porch swings and sofas….. I’m an introvert……..peace and quiet in my room….if I feel social I just step outside and take a walk to the lake and watch the sun set from a bench under the oak...

"Property was amazing! Funny of things in the area. All rush rides and necessities were close by. Staff was great!"

"Very good stay. No complaints or dissatisfaction. Will go back again. Good services across the board."

"Room was clean, pool kept up Staff were helpful, pleasant"

"Staff was hard to talk to. Heat & air did not work. TV did not work. Telephone did not work. Next to an overnight truck stop."

"Stayed for our wedding night. Nice room"

"Ugly, dirty, danger"

"The lady I spoke with when I checked in on Sunday, not sure of her name, but it was about 7:30-8pm. She has NO customer service skills. Did not greet us when we wlaked up to the counter. When I asked her a question, she seemed annoyed. This is not who I would want speaking ro my guests if I was the manager. When I checked out Wednesday morning, around 8am, she was lovely. Very friendly, answered my questions, and was helpful. The room we stayed in was nice, but the barhroom door didn't close...