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"I was skeptical about staying here at first based on the reviews they appeared to be a hit and miss. If you want luxury this may not be the place for you. We were there for a short time not a long time and it was suitable for my needs. The room is just what you see online. The only complaint is that the first night it was a bit warm. After that it was right on time. The rooms were cleaned every day.I wished they had decorated my room for my birthday but that was okay. The view was very nice and I shouted from the balcony on my birthday. The staff were friendly. I saw reviews about the language barrier, please be patient, they will find someone to help you. We had no issues with staff speaking English. I enjoyed the inside and outside bar. Brenda, Felipe, Bryan, Juan, are just a few that made my birthday so memorable! The breakfast and dinner was very good. Lunch was mid. Overall I enjoyed my stay and so did the group I was with. Find Carlos for a great spa service. My massage by Jaqueline was amazing. There is plenty to do here. If you need a sign to book here do it! Although the new site next door is opening October 4. I will be back soon. Thank you Rui! "

"The hotel was absolutely wonderful!!! The staff was organized and professionals. The area and beach was fantastic. "

"Spa"

"The Staff is really nice! and helpful "

"Awesome place all around!!"

"Spread out facility but not inconvenient - all walkable from one area/pool to another. Beautiful grounds and excellent service. "

"Great place to stay, clean, spacious and comfortable. Great customer service and very friendly. Highly recommended "

"The bathroom fan did not wirm"

"The staff were so hospitable and accommodating! I was traveling with my partner for my birthday, and the hotel staff surprised us with wine and a birthday cake to my room free of charge! The food was good for the most part, although two of the eateries were closed due to construction, they also were very amenable to food allergies and restrictions (I have a gluten sensitivity). The grounds were absolutely gorgeous and they always have golf carts and buggies to shuttle you around. Resort activities are plentiful if you are staying on the resort. If you book an excursion, I suggest pre-booking as the resort company with the hotel only offers certain excursions on certain days and requires a minimum number of people. There are locals on the beach that offer excursions but if you are extra cautious, like myself you may be hesitant. I suggest booking one through a travel app, such as viator, expedia, or something like that. Overall, thoroughly enjoyed myself and would love to visit again!!!"