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"We spent three nights in this hotel. Free parking for our rental car was a convenience. The hotel is located on a main road in Penzance and there are traffic lights right outside the entrance. As a result, traffic noise was unavoidable. The front office manager Dick also doubled up as the bar tender. He was courteous and helpful. The thing that my family liked the most was the English breakfast. It was sumptuous and delicious. The chefs Yvette and Doreen were very friendly and kind. Our adult son who has autism enjoyed talking to them. They were patient with him. We did not realize that we had to bring our own toiletries until after we had checked in. As there were three of us, one of us had to sleep on the bunk bed. The lower bunk bed was not usable for us due to very low clearance."

"I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead. After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon request and chose not to address the issue. As this was a long-planned holiday for my husband and me, I did not wish to escalate the situation further at the time. However, the experience has left me very disappointed. I would also like to raise a serious concern regarding how this matter was handled. I felt that I was treated unfairly, and the interaction left me questioning whether I was treated differently based on my race. This is a matter I do not take lightly and would appreciate it being reviewed carefully. Overall, I am dissatisfied with the service received and would not recommend this property. I would appreciate your prompt response to this matter."

"We r happy with them service"

"Accomodation was perfect. A hidden gem. Sunday Roast is amazing. Breakfast freshly cooked to order. Will definitely use the Coach & Horses at Rosugeon again. "

"Absolutely beautiful family set of rooms, stunning view of St Michael’s Mount, w causeway right outside. Unfortunately, windows covered w scaffolding and workmen starting on our 2nd day, making bathroom without curtains unusable. Reception unhelpful (blamed property company) until the last day of our complaining when they offered a small discount on our stay (but still didn’t cover window). Although we received notice a week or two before our stay that this was happening, that doesn’t really describe how drastic a problem this was for our room. Drilling, hammering, curtains closed all day and men on roof next to another bedroom working on the building exterior. Should have been called and compensated fairly if we kept that room (11). Going on for 6 weeks, reportedly. Mainly affects beach-facing rooms (some face road, those likely fine). The restaurant attached is very nice, short staffed during our stay, but great dinner, good breakfasts (hot and cold included), sometimes a longish wait. Had to wait to be seated one morning bc they were still cleaning dining room from prior night. Have to make dinner reservations for weekends, many on Sunday turned away (including us) bc kitchen reportedly overwhelmed. Also has outdoor seating near beach, and downstairs bar/food area when busy. Parking free if you book direct, we had to use long term lot a couple blocks away through Expedia but safe. Hospitality, overall, not great but place itself is beautiful."

"Breakfast menu is great."

"The Victoria Inn was a delight to stay in with spacious room ,fresh decor and beds were lovely . Landlady was a charm , most friendly and breakfast exceptional. Overall would total stay again as the wonderful sleep and proximity to St Michaels Mount . "

"A little gem. A small local pub with 2 rooms above. I don’t usually leave reviews, but felt I really should on this occasion. The staff, all of them, were welcoming and friendly. We ate in the pub on 2 occasions and food was absolutely superb. It’s a small menu but everything was delicious. Room was spotless and clearly thought had gone into the decor. There is no on-site parking but there is plenty of parking on nearby roads. The village itself is pretty, and central to many of the attractions in south Cornwall. This is how it should be done. "

"Despite my booking has confirmed, we couldn't stay this property. Because this property had double booking. We're waiting full refund. I'll never book this property."