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"Stayed in a twin room with my daughter for one night, before flying from London Luton. The room was basic, but fine - pretty much as you would expect. Location was fine for the airport - a quick and easy drive out there for an early flight. Main issue is that Luton town centre, where the hotel is located, feels very hostile and unsafe at night. Groups of youths hanging around, shadowy figures lurking in doorways. All pretty unpleasant"

"I had an exceptional experience at the hotel. The staff were very friendly and helpful. Especially the reception staff. The house keeping lady was so nice. I was totally amazed. Definitely will return and of course happy to recommend others. "

"great rooms very friendly staff and a great choice on the menu. Would totally recommend"

"Negatives: Housekeeping entered the room when we had the 'do not disturb' sign on the door. They also knocked the door on the last day at 11.15am and said we should've already left but we had arranged for a late checkout. We were only there for 4 nights so to have this happen on 2 occasions wasn't great. The reception staff didn't always greet/acknowledge the guests as they passed. The teabags are awful, bring your own! Breakfast was the same every morning. It would've been nice to mix it up a bit. Positives: One of the reception staff was excellent when we were checking in (Colin). He was extremely helpful and friendly, even when we requested to change rooms. The room was lovely and clean. Surprisingly very little noise from the planes and it was interesting to watch them and the nearby Dart from our window. We would definitely stay again. The rooms were good, breakfast is included. Parking is extra (£12 per day). It was very central for all the things we wanted to do and see."

"Visited this hotel 10 years ago. Was so fresh back then and clean. Now real bad. Property needs full overhaul. Bath overflow was disgusting. Black hair like material sticking out. Windows dirty and surrounds cracked. Very disappointed"

"Easy parking, good clean room, pleasant helpful stuff and very good food. "

"Good selection for breakfast, great friendly staff"

"Clean room but tired bathroom. I was originally pleased to have a bath but there was no plug. Comfortable bed but this is the second time I have stayed and had to make the bed. The bottom sheet had not been fitted to the bed just put on top of the mattress then covered with the duvet. Sloppy housekeeping."

"We always stay here when we come to Watford and wouldn’t stay anywhere else! The staff were helpful and kind, the rooms were immaculate and the buffet breakfast was delicious. There was plenty of food anvailable and lots of choice. Can’t fault it at all! "