4/10 - Kém
tammi
Đi cùng bạn đồng hành
27/03/2026
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
I never write reviews but we had a terrible experience, We arrived early before check in multiple attempts to contact property to arrange a early check in or get options prior to arrival no response We were told we were too early by a very rude unwelcoming employee, we had to inquire as to where we could put our things and very reluctantly given minimal direction to the pool area, we arrived at 11:00am and were told we would be contacted when our room was ready by 4:00pm with no call we went to the front office where another employee let us finally check in after finally getting in our room we were greeted by an awful smell of fish in the room and a refrigerator that was beyond loud after speaking to we guessed a manager we were told there were no alternatives rooms available and the following day we could change rooms or they would fix the refrigerator needless to say none of the above happened, We tried to make the best of the trip but it is definitely not a walkable vacation spot at all you definitely need a car, never received any help from management we tried to air out the room to no avail, honestly a disaster i have never experienced such terrible customer service we honestly gave up and tried to enjoy but be aware very unfriendly environment live and learn, just writing this so others won’t be duped I could go on but simply put would never stay here again buyer beware
tammi
Lưu trú 5 đêm vào Tháng 3, 2026
