Travelers find natural tranquility at this Puerto Montt retreat where garden-fresh vegetables complement refreshing drinks and satisfying dinner options
The ibis Puerto Montt offers a peaceful escape surrounded by lush gardens. Guests can connect with in-room WiFi, relax with a drink at the bar, or enjoy a meal at the restaurant while taking in the natural views that frame this tranquil property.
Located in Puerto Montt, ibis Puerto Montt is near the beach. Colonizacion Alemana Monument and Iglesia del Sagrado Corazón are local landmarks, and the area's natural beauty can be seen at Parque Aiken del Sur and Lahuen Nadi Natural Monument. Casa del Arte Diego Rivera and Galería y Centro Cultural Bosque Nativo are also worth visiting. Explore all the area has to offer with hiking/biking trails, mountain climbing and ecotours. Visit our Puerto Montt travel guide
Avenida Diego Portales 1001, Puerto Montt, 548-0000
What's nearby
Costanera
1 min walk - 0.2 km
Juan Pablo II Museum
3 min walk - 0.3 km
Paseo del Mar Mall
12 min walk - 1.0 km
Angelmo Fish Market
13 min walk - 1.1 km
Mall Paseo Costanera
16 min walk - 1.4 km
Getting around
La Paloma Station
11 min drive
Puerto Montt (PMC-Tepual)
30 min drive
Restaurants
Cafeteria Torres
4 min walk
Da Alessandro
11 min walk
Ibis Kitchen Lounge
2 min walk
Baradero
9 min walk
El Fogón de Pepe
11 min walk
About this property
ibis Puerto Montt
Property highlights
ibis Puerto Montt provides amenities, such as a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), tour/ticket information and a lift
Coffee/tea in reception, luggage storage and smoke-free property
A billiards/pool table and a 24-hour front desk
Room features
All 129 rooms offer comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
LED light bulbs and eco-friendly cleaning products
Offsite parking available from 6:00 AM to 10:00 PM; USD 12 per night; discounts available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 to 10 for adults and USD 5 to 6 for children
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Billiards/pool table
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Heating
Laptop workspace
LED lighting
Safe
Soundproofed rooms
Water-efficient showers
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 20 per pet, per day (maximum USD 40 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 9 to 10 for adults and USD 5 to 6 for children
Nearby parking fee: USD 12 per night (164 ft away; open 6:00 AM to 10:00 PM)
Pet fee: USD 20 per pet, per day (maximum USD40 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
ibis Puerto Montt Hotel
ibis Puerto Montt Hotel
ibis Puerto Montt Puerto Montt
ibis Puerto Montt Hotel Puerto Montt
Frequently asked questions
Is ibis Puerto Montt pet-friendly?
Yes, ibis Puerto Montt allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at ibis Puerto Montt?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at ibis Puerto Montt on 4 Apr 2026 start from 1.810.339 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at ibis Puerto Montt?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at ibis Puerto Montt?
Checkout is at noon.
Where is ibis Puerto Montt located?
Situated near the beach, this hotel is within a 5-minute walk of Juan Pablo II Museum and Costanera. Paseo del Mar Mall and Angelmo Fish Market are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
ibis Puerto Montt Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good location. We took a shared bus from the airport and walked through the bus station to a secure door at the end. We buzzed and a hotel staff member let us in. While waiting for another patron to check in, others on our shared bus arrived.
The room was simple and clean. Excellent shower, which we needed after a day of travel.
Staff was courteous and arranged for an early breakfast package for us, which we ate waiting for a taxi to the airport.
Location for the bus station is very convenient, practically next door. Room was nice, good shower, friendly staff, and plenty of options for breakfast.
Dave
Stayed 2 nights in Aug 2023
8/10 Good
Paula
20 Feb 2025
Room was clean and comfortable. Location on waterfront is nice. Attachment to bus station makes things very busy with lots of people moving around.
The Ibis Puerto Montt was an excellent stay. We had bicycles because we were about to start the Carretera Austral; we were delighted to be able to have them in our room. It is conveniently situated near shopping, dining and the waterfront. It had a wonderful view of the nearby volcano.
Ibis is a basic chain but the prices is reasonable and the staff very helpful. The bed was comfortable but the breakfast was just ok. Decent value for money and no complaints
Solid hotel. Great view of the lake! Very clean. Newer or updated recently. Rooms were decent sized. Breakfast was square. Location is right on the lake and next to the bus station. Great value for the price
No amenities or at least bottle of water , not much , but location and view are good , breakfast acceptable
RICARDO DEL
Stayed 2 nights in Dec 2024
6/10 Okay
CAROLE
20 Mar 2025
Decent stay for one night!
Decent hotel for the price
Comfortable enough room /bed
Restaurant windows were dirty. There is a sort of a outdoor space that is not accessible but not a good sight to look at
Dirty, no maintenance !
CAROLE
Stayed 1 night in Mar 2025
8/10 Good
Andrea
30 Apr 2024
Liked: Cleanliness, staff & service, amenities
Immediately next to the bus station ...could not get any closer...literally 30 steps to my bus in the morning...perfect for early buses...right at the waterfront....walked to the cinema in a very nice mall...
Room was fine, bed was acceptable, all very clean...carpeting in hallways very worn and tired but in room was fine. Food in restaurant very basic.
Value was acceptable. I slept well!
Andrea
Stayed 1 night in Apr 2024
4/10 Poor
Edwin
12 Nov 2023
Liked: Staff & service
Disliked: Cleanliness
The property doesn’t handle a proper cleaning record of the rooms, they can give you a part clean room as result of not cross the check out record of the guests.
The location is inside a Bus Terminal, the front door can made you feel unsafe, street informal sellers and noisy street. The bay views are amazing from inside.
The elevators (two in the property) are shared with cleaning services and guests and they’re really slow. It can take you up 10 minutes to get one ride.
Edwin
6/10 Okay
Philip
8 Sep 2023
Disliked: Amenities
I had to tape the gap in the window/ frame to help keep the cold draft out. Had to beg for clothes hangers. They gave 3 after 3 days of requests. Very noisy location right next to bus terminal. They put us in a room on the noisy side when the hotel was almost empty.
They want too much information just to join the WiFi that stops after 3 days.
Good hot water, staff friendly, good bed, sheets and blankets. The shower does not drain fast enough because the floor is sloped away from the drain so it runs out onto the bathroom floor.
The place was okay for nightly rate.
Best place to stay in Puerto Montt. The location is great. The staff is very friendly and helpful. WiFi is the best I’ve found in Chile. Breakfast wasn’t great but everything else was spot on. Well done to the staff at Ibis Puerto Montt !