4/10 - Kém
Gerardo
03/12/2025
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
I struggled writing this review because I truly appreciated some aspects of Los Arcos Suites, but there were also areas that really missed the mark for me.
The hotel staff was nice, and the main lobby/pool area was actually more than I expected—beautiful, lively, and a great place to relax. The location and pricing were also excellent, and I wasn’t expecting luxury for what I paid.
Where I really struggled was with the cleanliness of the room. The floors and walls felt like they hadn’t been thoroughly cleaned or wiped down in a very long time. The hallway floor outside our door was noticeably cleaner than inside our room. The furniture, walls, and overall space just needed a deep scrubbing, and it made the room feel neglected.
On a positive note, I didn’t see any bugs, and the bed was comfortable.
Overall, while the location and price are great, the cleanliness is something I can’t overlook. Because of that, I personally wouldn’t recommend this hotel to friends or family unless they make improvements to the rooms.
Gerardo
Lưu trú 5 đêm vào Tháng 11, 2025