"There were no staff on site. I thought there was supposed to be someone present up till 7pm. Since SMS did not work on our phone (we don't know why), the staff member had to give us the room code over the phone. I would not book here again; too risky with no one on site. Maybe you should let us check in, in person, at the other hotel as a backup."
"The Staff were excellent and informative. This was the most luxurious stay I had for the entire road trip around the North Island. Very modern, extremely clean with eco friendly linen options and garbage recycling options, in my room as well. Would definitely opt for this place to stay near Mt. Taranaki, next visit. "