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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
Guests plunge into refreshing pools, try exciting water activities, and savor delicious cuisine just steps from their rooms at this all-inclusive resort

Choose dates to view prices

Hard Rock Hotel & Casino Punta Cana offers a full vacation package with an 18-hole golf course and private beach. Families love the lazy river, waterslide, and babysitting, while couples enjoy the relaxed vibe. Sample Italian dishes at one of ten on-site restaurants.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
The current price is 14.253.810 ₫
14.253.810 ₫ total
includes taxes & fees
3 Feb - 4 Feb

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Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Quadruple Suite Standard with Garden View

Spa | Sauna, Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy

Quadruple Suite Standard with Garden View

  • 72 sq m
  • Sleeps 4

View all photos for Suite Standard with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Standard with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • Sleeps 4

View all photos for Double Suite Standard with Garden View

Minibar, in-room safe, individually decorated, desk

Double Suite Standard with Garden View

  • 72 sq m
  • Sleeps 4

View all photos for Suite Superior with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Superior with Garden View

  • 72 sq m
  • Sleeps 4

View all photos for Double Suite Superior with Garden View

Minibar, in-room safe, individually decorated, desk

Double Suite Superior with Garden View

  • 72 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Junior with Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • Sleeps 4

View all photos for Double Suite Junior with Garden View

Minibar, in-room safe, individually decorated, desk

Double Suite Junior with Garden View

  • 75 sq m
  • Sleeps 4

View all photos for Suite Deluxe with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Deluxe with Garden View

  • 72 sq m
  • Sleeps 4

View all photos for Double Suite Deluxe with Garden View

Minibar, in-room safe, individually decorated, desk

Double Suite Deluxe with Garden View

  • 72 sq m
  • Sleeps 4

View all photos for Family Room -6 guests- Deluxe with Garden View

Minibar, in-room safe, individually decorated, desk

Family Room -6 guests- Deluxe with Garden View

  • 159 sq m
  • Sleeps 6

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 76 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

7.2 out of 10
Good
(13 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 73 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 159 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite Economy with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Economy with Garden View

  • 72 sq m
  • Sleeps 4

View all photos for Suite Luxury with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Luxury with Garden View

  • 72 sq m
  • Sleeps 3

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed | Minibar, in-room safe, individually decorated, desk

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
TV
Blackout curtains
Hairdryer
Bathrobes
  • 73 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Economy with internal view

Minibar, in-room safe, individually decorated, desk

Suite Economy with internal view

  • 72 sq m
  • Sleeps 4

View all photos for Double Suite Economy with internal view

Minibar, in-room safe, individually decorated, desk

Double Suite Economy with internal view

  • 72 sq m
  • Sleeps 4

View all photos for Family Room -6 guests- Deluxe with View

Minibar, in-room safe, individually decorated, desk

Family Room -6 guests- Deluxe with View

  • 159 sq m
  • Sleeps 6

View all photos for Suite Standard with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Standard with Garden View

  • 72 sq m
  • Sleeps 2
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About the area

Located on a private beach, Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is in Bávaro, a neighbourhood in Punta Cana with great shopping. Cana Bay Golf Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Macao Beach. Consider Coco Bongo Punta Cana for a night out or Sirenis Aquagames Water Park if you're travelling with kids.
Visit our Punta Cana travel guideOpens in a new window
View more Resorts in Punta CanaOpens in a new window
Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

What's nearby

  • Cana Bay Golf Club - 12 min walk - 1.0 km
  • Arena Gorda Beach - 13 min drive - 2.4 km
  • Cocotal Golf and Country Club - 22 min drive - 11.2 km
  • Los Corales Beach - 27 min drive - 13.5 km
  • Bavaro Beach - 34 min drive - 17.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪Quisqueya - ‬14 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Kaori - ‬13 min drive
  • ‪Ipanema Restaurant - ‬3 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury all-inclusive resort near Cana Bay Golf Club
Take advantage of a free breakfast buffet, a golf course and free water park access at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort. This resort is a great place to bask in the sun with a private beach, a beach bar and sunloungers. Indulge in a manicure/pedicure, a body treatment and a facial at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Fitness classes and Pilates classes are offered at the health club; other things to do include scuba diving and volleyball. In addition to a nightclub and 3 swim-up bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools and a children's pool, along with a lazy river, a waterslide and 3 swim-up bars
  • Free self-parking
  • Free bike hire, babysitting (surcharge) and wedding services
  • Multilingual staff, a 24-hour front desk and a billiards/pool table
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 1775 individually decorated rooms offer comforts, such as private outdoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as furnished balconies and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate baths/showers
  • TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
8.4 out of 10, Very good, 6,417 reviews
The price is 11.452.950 ₫
14.659.776 ₫ total
includes taxes & fees
2 Feb - 3 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Frequently asked questions

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a pool?

Yes, this property has 13 outdoor pools and a children's pool.

How much does it cost to stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort on 3 Feb 2026 start from 14.253.810 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per pet, per stay.

How much is parking at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Check-in start time: 3 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Yes, the property is all-inclusive. All food and drinks are included, and activities include cycling, volleyball, aerobics classes and more.

Where is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort located?

Nestled on the beach, this Bávaro resort is 3 mi (4.8 km) from Punta Blanca Golf Course and 3.1 mi (4.9 km) from Cana Bay Golf Club. Arena Gorda Beach and Macao Beach are also within 6 miles (10 km).

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Reviews

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

8.2

Very good

8.8

Cleanliness

7.2

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1245 out of 2336 reviews
Rating 8 - Good. 436 out of 2336 reviews
Rating 6 - Okay. 293 out of 2336 reviews
Rating 4 - Poor. 136 out of 2336 reviews
Rating 2 - Terrible. 226 out of 2336 reviews

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, including the food options, top shelf drinks, and many of activities and entertainment for the whole family!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nava

Liked: Cleanliness, amenities, property conditions & facilities
Great service Great activities The water park is ver cool, the kids loved it
Stayed 4 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness
I really liked the water park and pool.
Stayed 4 nights in Nov 2025

10/10 Excellent

susan

Liked: Cleanliness, property conditions & facilities
Gorgeous room Very clean facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect! Staff were outstanding!

10/10 Excellent

David Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Room and entire resort was very clean. Staff was very professional and attentive.
Stayed 6 nights in Dec 2025

10/10 Excellent

Shaquiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Staff was great
Stayed 4 nights in Jan 2026

8/10 Good

Yudelca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

DAWN

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort! The staff, amenities and food were A+. We wish we had booked a longer stay!
Stayed 4 nights in Dec 2025

10/10 Excellent

lorita

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great from house keeper to waiters and shuttle drivers. There is plenty to do and you don’t have to leave the resort. Best food spot was the sandwhich shop and coffee shop. Hope to revisit!!
Stayed 4 nights in Dec 2025

8/10 Good

Michael A.

Liked: Cleanliness, amenities, property conditions & facilities
everything great except adult beverages and some of the food in some restaurants
Stayed 3 nights in Dec 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing vacation! Everything was great and the staff were so kind, joyful and great service!
Stayed 1 night in Dec 2025

8/10 Good

Gershell

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and spacious. Lots of food options and plenty to keep you entertained. The overall experience is family oriented and designed for relaxation and comfort.
Stayed 1 night in Dec 2025

10/10 Excellent

Roselee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room always cleans. The staff always answers and helps with everything. I love the Hotel.
Stayed 5 nights in Nov 2025

8/10 Good

Matthew

You have to be up by 6:30am to get chairs by a pool. Toro and Zen restaurants are excellent but are by reservation only. Highly recommend reservations ahead of trip for these and cabana by pool or beach.
Stayed 7 nights in Dec 2025

8/10 Good

Tyler

Liked: Cleanliness, amenities
Staff was great! Just didn't like being pushed after check in to go to a welcome breakfast for them to sell time shares. Aside from that, great stay!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was freezing cold and not many people used it. All else was very nice and all staff were friendly and great
Stayed 4 nights in Dec 2025

10/10 Excellent

Lucy

great food
Stayed 2 nights in Nov 2025

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Room were clean, some staff wasn’t that good they only served white or from other country also the club was closed and you have to pay for other activities, I paid extra money because expidia but my son and daughter as a child.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean,the staff were very helpfull and the services was excellent,pool very nice and large,good shows,good restaurants.
Stayed 4 nights in Nov 2025

10/10 Excellent

Vicki Pittas

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was exceptional. The rooms were clean. Service was great and the food was good too. We will definitely be going to another hard rock in a different location in the future.
Stayed 4 nights in Nov 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the hotel. The food was delicious, the rooms were very comfortable, and we really enjoyed all the shopping and activity options available.
Stayed 2 nights in Oct 2025

8/10 Good

Natashia

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. The grounds are beautiful. Very large. Lots to see & do. The food was good. The entertainment could have been better. I do think it’s a bit overpriced. Overall it was my first time @ Hardrock and overall it was a good experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently went to this hotel. It's beautiful! The amenities, pools were great! Massage Spa experience was the best! Family oriented, They have a kids place to drop them off of all female staff. Food was average at the Market place, the rest of the restaurants/food trucks was delicious. My family and are already thinking of planning our next trip here!
Stayed 5 nights in Dec 2025

6/10 Okay

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and nice. All of the staff was very friendly and nice. The main thing that we did not like was that from check in to check out, we were hounded to buy in to the program or buy their products. When we said no, I feel like we were just dropped. They were not helpful with our requests as soon as we said no.
Stayed 5 nights in Jan 2026