Khách sạn Queens Village

""I was disappointed with the service during my stay. Upon check-in, the front desk staff remained on a personal phone call and didn’t offer a simple greeting or 'hello.' The lack of professionalism continued at checkout; when I returned my keys, I wasn't acknowledged at all—no 'goodbye' or 'thank you.' The staff seemed more interested in their phones than the guests. Better customer service is definitely needed.""

"Staff"

"Quick and easy check-in, a very good-sized room, and the elevators are fast. Great location just two blocks from Grand Central Terminal, but not in a crazy busy area, which makes it perfect. Would definitely stay here again—thank you!"

"Clean room and nice location"

"Good location and room"

"Room was very clean, and extremely quiet. Staff were friendly and helpful. The location was convenient and near Central Park, the subway and numerous stores. It was a little more expensive than I hoped to spend but overall a great value for NY. Look forward to staying here again."

"Clean and friendly service "

"No breakfast. No pool. And too few elevators. Windows need washing"

"The staff was extremely helpful in answering any questions we had and providing recommendations for restaurants and directions. The rooms and property were always clean. Breakfast provided many choices da and was always well stocked. The breakfast bone moves quickly and efficiently. The frosted glass shower/bathroom wall” was NOT an issue as the person in the bathroom could only be seen as a “blob.” "

"Good stay at a great location "

"Room was clean. Staff checked on us. Staff had to bring extra coffee pods late at night. Excellent professional service."

"Breakfast was good "

"Room was small and loud - staff was rude and not helpful "

"Clean room Excellent dinner food"

"Breakfast here is the best!"

"I had another great stay!"

"The room was comfortable. We liked that we got clean towels daily. The front desk staff was helpful and polite. The breakfast was delicious and fulling."

"It was dirty with pills and bloody wrapped up paper,. Maybe a pad. I didn’t open it. No soap in the bathroom and stains of blood by the window. Didn’t stay, and the front desk is fighting me for a refund. Immediately left and booked another room in a different hotel with my 3 kids "