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Hotel Criol

3.5 star property
Hotel in Querétaro with 24-hour front desk and outdoor pool

Choose dates to view prices

Hotel Criol in Downtown Querétaro offers a quiet garden retreat near key attractions like the Josefa Ortiz de Domínguez Auditorium and the Aqueduct of Santiago de Querétaro. It features a business center, outdoor pool, and highly praised staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is 1.443.237 ₫
1.775.181 ₫ total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, individually decorated, desk

Standard Double

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama queen

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | Premium bedding, in-room safe, individually decorated, desk

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | Premium bedding, in-room safe, individually decorated, desk

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama King

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe | Premium bedding, in-room safe, individually decorated, desk

Deluxe

Highlights

Patio
Garden
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Zenea Garden - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 12 min walk - 1.0 km
  • Aqueduct of Santiago de Querétaro - 14 min walk - 1.2 km
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 1.5 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive

Restaurants

  • ‪Alquimia Bar - ‬2 min walk
  • ‪María y su Bici Choza Asadores - ‬2 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Maruca - ‬2 min walk
  • ‪Mulhouse Crepes & Coffee - ‬1 min walk

About this property

Hotel Criol

Hotel located in Downtown Querétaro
You can look forward to a terrace, a garden and a library at Hotel Criol. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business centre.
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), airport drop-off service (surcharge) and express check-out
  • A 24-hour front desk, concierge services and tour/ticket information
  • Luggage storage and a front desk safe
  • Guest reviews give top marks for the central location and helpful staff
Room features
All rooms are individually decorated, and feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:00 PM (MXN 350 per day)
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 225 to 450 for adults and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

Does Hotel Criol have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Criol?

As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Criol on 2 Dec 2025 start from 1.443.237 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Criol pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Criol?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Hotel Criol?

Checkout is at 11:30 AM.

Does Hotel Criol provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Criol located?

Located in Downtown Querétaro, this hotel is steps away from Ignacio Mena Rosales House of Culture, Church of the Congregation of Our Lady of Guadeloupe and Plaza de Armas. Government Palace and Casa de la Zacatecana Museum are also within 5 minutes.

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Reviews

Hotel Criol Reviews

9.2

Wonderful

9.6

Cleanliness

9.8

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 743 out of 1003 reviews
Rating 8 - Good. 167 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

Reviews

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with excellent staff, a great breakfast restaurant and perfect location for exploring the wonderful town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a beautiful Mexican area
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The architect style and the relaxing areas.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the historic center with modern amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern design, classic comfort and lovely common areas.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, well located, walking distance from old city center . Nice area
Stayed 1 night in Apr 2025

10/10 Excellent

Ziad

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant & clean. Good service. Great breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

graham

The details and architecture of this hotel are spectacular. The rooms are large lean and well appointed
Stayed 1 night in Mar 2025

8/10 Good

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, great area, clean, staff very welcoming. My room was in the ground level and you could hear everything including conversations in the lobby. I would return and request another room further away from the entrance
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really cozy place with all the convenience of large hotel located in the heart of Queretaro. A really good place to stay...
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place , great service
Stayed 2 nights in Dec 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel, outstanding service happily reset the AC and quickly fixed the drain to the tub (both our own fault)
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms had A/C which is necessary for me to sleep well in the heat (though it did cool down at night). Great shower. Great staff--kind & helpful. Awesome Sunday brunch too!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here with our children. Very cute place. Beds were comfortable and the rooms were very clean. We enjoyed being close to the plazas.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a beautiful setting. I will continue to stay here when in Querétaro.
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Definitely enjoyed the location and amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property overall and conveniently located in the historic center of QUERETARO!!
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, close to multiple dining options. Nice room, no mini refrigerator though. Easy Uber access. Very hard mattress.
Stayed 4 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight. Lots of dining options within walking distance. Appreciated the airport shuttle service. Overall great stay. I would stay here again solo or with family.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel. Kind staff

Fabulous in every way.
Stayed 1 night in Nov 2024

10/10 Excellent

Alfrida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. We have a great vacation. Location amazing. We will be back soon.
Stayed 2 nights in Sep 2024